Description Robert Half is looking for a Desktop Support Technician with the ability to communicate complex technical information to non-technical users in an understandable and concise format. If you are an articulate problem solver who loves to work in a challenging and positive environment, this may be the Desktop Support Technician role for you. Located in the Jacksonville Beach, Florida, area, this Desktop Support Analyst role is long-term contract / temporary in nature.

　　What you get to do every day

　　Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

　　Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities

　　Offer computer desktop support in accordance with established policies and procedures

　　Resolve computer problems, and give guidance on appropriate action/solutions

　　hardware repairs with the appropriate vendors

　　Interact regularly and effectively with ticket submitters

　　Retain, investigate, and restore computer systems, hardware, printers, and computer peripherals Requirements - Ability to write reports, business correspondence, user instructions, and procedure manuals

　　Deep understanding of Active Directory

　　Mobile Device Support experience required

　　MS Windows 10 experience

　　Solid understanding of Desktop Support

　　Desktop Operating System experience preferred

　　Desktop support or related experience Technology Doesn't Change the World, People Do.®

　　Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

　　Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

　　All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

　　© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .