Company Overview:

　　Req ID: 260179

　　NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

　　We are currently seeking a Desktop Field Services to join our team in Miami, Florida (US-FL), United States (US).

　　Job Description:

　　• Individuals here have a well-rounded knowledge of the policies and procedures for their work area.

　　• Their work may require discretion and independent judgment for non-routine matters. However, the primary focus of work activity is predominately routine.

　　• They may make policy recommendations to their managers and be an escalation point for less experienced team members.

　　• Performs basic troubleshooting, parts replacement, systems upgrades, deployment and repair on desktops / notebooks/

　　printers.

　　• May respond to calls after normal business hours per leader instructions.

　　• Performs troubleshooting, parts replacement, system upgrades, basic deployment, and repair on desktops / notebooks/ printers.

　　• Identifies potential issues that could adversely impact end user experience and takes corrective action.

　　• Typically requires 2-4 years relevant experience.

　　• High School Diploma or equivalent.

　　• Undergraduate degree or some college coursework preferred.

　　• Strong knowledge of Windows operating system environment.

　　• Solid client service skills.

　　• A+ desktop or equivalent skill set is required; additional certifications for various hardware platforms may be required.

　　• Ability to physically perform general office requirements.

　　• Must be able to perform essential responsibilities with or without reasonable accommodations.

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　　About NTT DATA Services:

　　NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.

　　NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.