Delivery & Release Manager

　　Job Req ID: 28084

　　Posting Date: 5 Jan 2024

　　Function: Software Engineering

　　Location:

　　Global House (EE), Darlington, United Kingdom

　　Salary: Competitive

　　Why this job matters

　　The key purpose of this role is to take ownership of a part of a Digital Channels solutions delivery and release. This will include working with product owners and key stakeholders to gather new new requirements, arrange funding, schedule and support overnight releases.

　　What you’ll be doing

　　In this role, you will work independently but as part of an Agile Squad with some guidance when needed. You will ensure all new work for the team is tracked and monitored from conception to delivery, ensure that all releases are approved via the BT process and aligned with other team releases and has LVT support on the night. You'll also define, build and manage software environment, introducing new tools and new facilities to test hardware and software as appropriate.

　　Experience you'll have

　　IT-related degree or relevant practical experience of product service delivery.

　　Story-telling customer experience: strong skills in building the case for change, drawing on user feeback and analytical techniques where appropriate, and communicating this to business audiences to drive better products and services.

　　Business acumen: Knowledgeable in strategy and the drivers of organisational performance, including people drivers of performance and financial literacy (e.g. business KPIs, business cases).

　　Have entensive experience of delivery and release lifecycles in a high availability environment.

　　Experience of delivering CRM systems for use in call centres would be advantageous.

　　Ideally member of a professional body e.g. Institution of Engineering and Technology.

　　Benefits

　　25 days annual leave (plus bank holidays)

　　10% on target bonus

　　Life Assurance

　　Pension scheme

　　Direct share scheme

　　Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.

　　50% off EE mobile pay monthly or SIM only plans

　　Exclusive colleague discounts on our latest and greatest BT broadband packages

　　BT TV with TNT Sports and NOW Entertainment

　　50% discount for friends and family on EE SIM Only plans & airtime element off a Flex Pay plan

　　About us

　　BT is part of BT Group, along with EE, Openreach, and Plusnet.

　　Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.

　　We value diversity and celebrate difference. As Philip Jansen, our CEO, says ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

　　We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.

　　This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.

　　A FEW POINTS TO NOTE:

　　Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

　　DON'T MEET EVERY SINGLE REQUIREMENT?

　　Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.