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Delivery Excellence Lead - Americas
Delivery Excellence Lead - Americas-December 2024
Charlotte
Dec 15, 2025
ABOUT KPMG
KPMG’s commitment to DEI is a strategic imperative and is rooted in our vision to have a diverse workforce in which our professionals can reach their fullest potential in an inclusive work environment
10,000+ employees
Consulting, Client Services
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About Delivery Excellence Lead - Americas

  Business Title: Delivery Excellence Lead - Americas

  Requisition Number: 109734 - 51

  Function: Business Support Services

  Area of Interest:

  State: NC

  City: Charlotte

  Description:

  Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you're as passionate about your future as we are, join our team.

  KPMG is currently seeking an Associate Director, Delivery Excellence Lead - Americas to join our KPMG Delivery Network (KDN) organization.

  Responsibilities:

  Track key engagement milestones and adjusting engagement plans and/or resources to meet the needs of Powered and business initiatives

  Report regularly on project status and provide financial updates

  Identify continuous improvement opportunities for systems and processes

  Accountable to kick start the engagement, ensure resources are onboarded and project initiated along with Onshore, offshore and engagement team members; liable for engagement scope, deliverables, milestone, quality and CSAT

  Offer biweekly and monthly governance with offshore and onshore engagement leads and to address churn demand from existing engagements

  Qualifications:

  Minimum ten years of recent experience in supporting large-scale and/or complex projects and programmes to achieve excellence; minimum five years of recent experience leading cloud based managed services engagements and addressing complexities involved in the mobilization and demobilization of large-scale projects globally

  Bachelor's degree in information technology or related experience; preferred MBA or certification(s) in a business function

  Possess deep knowledge and of the application of formal Programme and Project Management (PPM) methods to guide successful delivery

  Excellent understanding of relevant business processes that enable delivery excellence, commercial knowledge and awareness including the operational and financial design of complex projects to support successful outcomes

  Outstanding stakeholder, inter-personal and relationship management skills, with highly developed influencing and negotiation skills

  Must have an excellent understanding of project delivery and effective track record of supporting large-scale and/or complex projects and programmes to achieve excellence

  KPMG complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at 'Benefits & How We Work (https://www.kpmguscareers.com/why-kpmg/#benefits) '.

  Follow this link to obtain salary ranges by city outside of CA: https://www.kpmg.us/work-for-kpmg/pay-transparency.html/?id=5957-9

  KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link ( https://assets.kpmg.com/content/dam/kpmg/us/pdf/2018/09/eeo.pdf) contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

  KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

  KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).

  GL: 4

  GF: 15311

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