* *Our services impact EVERY Montanan! _MISSION STATEMENT_* * To be the nation's most citizen oriented, efficiently administered, state tax agency. The Montana Department of Revenue administers almost 40 state taxes, property appraisals, liquor laws, and unclaimed property for the State of Montana. The Information Management and Collections Division serves Montana citizens and businesses through timely and accurately processing tax returns, refunds, and payments, integrating improved technology to enhance the user experience, increasing electronic filings, resolving overdue debt, and collecting other state agency’s debt. * * _DUTIES_ Job Overview: This position resides in theInformation Management BureauofDepartment of Revenue. The Information Management Bureau ensures secure handling and processing of taxpayer information, payments, and data. The bureau is organized into three units including Customer & Payment Management, Digitization, and Information Governance. Duties include providing training and leadership to unit staff, resolving data entry and other information capture problems, and locating and resolving errors. The incumbent ensures accuracy of taxpayer data entered into tax databases, accurate transfer of entered and verified batches into the master tax system and assists with manual records management. Provides a range of general services in support of mail services, payment processing, records maintenance, or taxpayer registration functions. The position leads other processing assistants and technicians within the work unit including permanent, seasonal, and temporary staff. * *What We Can Offer You The State of Montana's comprehensive benefits package includes: · Health, dental, and vision care; life insurance; and long-term disability. The State currently contributes $12,648/year toward these benefits. · Free health care for employees and eligible family member at Montana Health Centers. · Employee Assistance Benefits including counseling, legal assistance, well-being coaching, financial information, which are free resources. · Retirement plans- The State currently contributes/9.17/%, vested after 5 years of continuous employment. · Paid vacation- starting at 15 days a year. · Sick leave- 12 days a year. · 11 holidays, including a floating holiday, which can be used any time. · Flexible hours. · Eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. Visit the Health Care and Benefits Division for more information at https://benefits.mt.gov/. In addition to employee benefits, there are a wide range of advancement opportunities throughout the Department of Revenue. / / /Knowledge of:/ * Automated data processing systems * Records management * Office operations * Customer service standards * Department operations and tax types / / /Skills in:/ * Multi-tasking; organizing multiple tasks// * Accuracy and attention to detail// * Mathematics// * Conflict resolution & customer service// * Compiling & analyzing data from multiple sources// * Identifying & correcting data errors// * Microsoft programs and other data base applications// * Written, verbal, and interpersonal communication// / / You would be a great fit for this position if you have: * Self-motivation// * Follow instructions// * Very Detail Oriented// * Provide timely, customer service// * Handling multiple priorities under deadlines// * * To be considered for any DOR position, applicants must complete and submit their application online, and upload any required documents. DOR is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. This is an incomplete list of job duties. For a complete job description please contact Human Resources. ([email protected] or 406-444-9858) (All computer systems and tax guidelines will be trained on the job.) __ _HOW TO APPLY_ To be considered for this position, you must complete all required sections of the online application and submit a cover letter. Your cover letter must show your qualification, experience, and why you feel you should be selected for this position. Attach your cover letter and mark asrelevant.If applicable, please provide college/university transcripts with application. Applicant Pool Statement: If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection. Successful applicants are required to successfully pass DOR tax and background check(s).__ Requires the successful completion of a background check and state tax compliance status check. * *_EDUCATION / EXPERIENCE_ The minimum level needed on the first day of work is · High School Diploma or GED; and * · Four years of experience in data processing and tracking data. * · Preferred work experience includes training or lead worker experience. * · Other combinations of education and experience will be evaluated on an individual basis. * * * If applicable, please provide college/university transcripts with application. *Title: *Data Processor 2 Location: Helena Requisition ID: 24140196