Key Responsibilities:

　　Data subject requests:

　　Reviewing incoming emails to determine what type of request is involved.

　　Progress Data Subject Rights requests within APPIAN

　　Send requests to application areas to take action based on standard templates and application lists.

　　Monitor the responses from those application areas against the scheduled deadline.

　　Chase application areas that have not responded

　　Assist in compiling reports on progress.

　　Plans and conducts DSR and personal data compliance training programs.

　　Conduct system onboarding training onto DSR process

　　Other administrative support in addressing Data Subject Requests as required from time to time.

　　Privacy Impact Assessment:

　　Conduct reviews of privacy impact assessments to identify and evaluate potential privacy risks associated with personal data processing activities.

　　Monitor the responses from project owners against the scheduled deadline.

　　Chase project owners that have not responded

　　Maintain procedures and assist in compiling reports.

　　Other administrative support

　　Review system onboarding and refresh assessment DSR procedure

　　Update Appian DSR contacts

　　It is desirable that the Data Privacy Support has Customer Service experience and experience of working in processes that face critical deadlines; in working collaboratively within fast-moving teams, and; in communicating with people who are overdue with tasks firmly but politely. Knowledge of Data Privacy (particularly GDPR) is beneficial, as is an understanding of the kinds of data that are considered to be Personal Data.

　　The Data Privacy Support will work with experts on Data Privacy, and with experts on the Elsevier application landscape, for some tasks.

　　Key Skills

　　Demonstrable experience of roles that required comparable skills.

　　Calm and focused under time pressure.

　　Excellent team working and communication skills (in English)

　　Excel spreadsheet, Microsoft Office and SharePoint skills

　　Relevant Educational qualifications would be advantageous.

　　High level of personal organization and systematic working practices

　　Collaborative, proactive and positive teamworking style

　　Knowledge of Data Privacy requirements is beneficial.

　　Problem Solving:

　　Solves standard problems by analyzing possible solutions using experience, judgment, and precedents.

　　Stakeholder Management

　　Collaborative, proactive and positive teamworking style

　　Time Management:

　　Effectively manage time and prioritize tasks to meet tight deadlines and respond to urgent requests.

　　Impact:

　　Impacts quality of own work and the work of others on the team; works within guidelines and policies.

　　Interpersonal Skills:

　　Explains information to others in straightforward situations.

　　Flexibility in Role Scope:

　　Be willing to take on new responsibilities or adjust existing ones to meet evolving business priorities.

　　LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK .

　　Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .

　　RELX is a global provider of information and analytics for professional and business customers across industries.

　　We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.

　　In short, we enable our customers to make better decisions, get better results and be more productive.