This job was posted by https://illinoisjoblink.illinois.gov : For moreinformation, please see:https://illinoisjoblink.illinois.gov/jobs/11604190 Department

　　BSD UCP - Revenue Cycle - Patient Financial Services

　　About the Department

　　The Biological Sciences Division (BSD) and the University of ChicagoMedical Center (UCMC) are managed by a single Dean/Executive VicePresident and comprises the largest unit of the University, accountingfor 60% of its annual budget. All physician, hospital, and clinicservices are managed through the Medical Center, which is a \$1.3billion enterprise. The BSD includes the Pritzker School of Medicine,approximately 20 academic units, degree granting committees, andresearch centers and institutes. The BSD is located on the University\'smain campus in Hyde Park, ten minutes south of downtown Chicago. BSD\'spatient care operations are conducted primarily at the University ofChicago Hospital and clinics, which share the same campus. TheUniversity of Chicago Practice Plan (UCPP) is the central organizationthat supports the clinical activity of nearly 850 clinically activefaculty practicing at the University of Chicago. These clinically activefaculty collectively form the University of Chicago Physicians Group(UCPG). The University of Chicago Physicians\' Group (UCPG) is acomponent of the physician practice plan for the University of Chicago.The UCPG department provides billing services for medical servicesprovided by University physicians and manages the accounts receivablecollection and reporting processes for the Biological Sciences Division(BSD) departments. Each physician is a faculty member and is based in aspecified department in the BSD.

　　Job Information

　　Job Summary:

　　Provide clerical office support to the UCPG. Primary areas ofresponsibility would be to support the revenue cycle team by scanningand linking documents to patient accounts and sorting and distributingmail. Maintain office equipment and answer phones and assumereceptionist activities when the receptionist is out of the office or onbreak.

　　Responsibilities:

　　Faxing and mailing appeals/redeterminations via Epic Workqueues.Notating accounts in Epic as needed.Other duties as assigned by Accounts Receivables Managers.Scan documents for the following areas:Cash Posting - EOBs, refundrequests.Accounts Receivable - appeals or correspondence letters.Self-Pay - attorney request faxes and patient documentation.Registration - Provider Enrollment, patient demographic/insuranceupdates and COB information.Other - Faxes, Appeals, Authorization, Consents, Split Bill,Reviews, Transplant, Coding Review, Tracers, Medical Records, etc.Review appeal letters and update claim status in the Billing system.Review and distribute documents to the Accounts ReceivableDepartment.File bank lockbox batches.Review and distribute payment and denial batches to the Auditingteam.Discard/shred completed documentation.Sort and distribute daily faxes and incoming mail to the appropriateareas.Collect outgoing mail for all office units and process envelopesthrough the postage machine.Process Return to Sender Mail and distribute to the self-pay ARrepresentatives.Send out Certified Mail.Backup for the front desk receptionist when needed.Order and maintain supplies for the office.Competencies:

　　Demonstrated ability to interact and communicate with clarity, tact,and courtesy with patrons, patients, staff faculty, students, andothers.Demonstrated ability to participate as a member of the staff inidentifying priorities for the work unit and participate as a memberof a work group or team. Demonstrated ability to work withsupervision to identify and describe work task priorities.Dem nstrated ability to communicate effectively in English, bothorally and in writing.Demonstrated ability to recognize and resolve or refer problems andconflicts.Demonstrated ability to negotiate and manage interpersonalcommunication effectively.Demonstrated ability to use or learn to use a range of positionrelated software applications. These may include standard softwarepackages as well as networked systems, email, the Web, and othertypes of information structures.Demonstrated ability to read and understand basic documentation suchas Help screens and departmental handouts.Additional Requirements

　　Education, Experience, or Certifications:

　　Education:

　　High School Diploma required.Experience:

　　Previous experience with physician billing preferred.

　　Previous experience using electronic medical records systems preferred.

　　Previous Epic experience preferred.

　　General knowledge of Medical Terminology preferred.