D365 Techno Functional Consultant Role : Full Time/Permanent Experience: 5-10 Years Job Description: This role is a D365 Functional Consultant within the Alithya team, The role will be involved with the full life cycle from business requirements, analysis, D365 development, QA, implementation, through to ongoing user and technical support. Key accountabilities / responsibilities:

　　Business process mapping, modelling and documentation knowledge

　　Develop, design, and implement Microsoft Dynamics 365 solutions as part of both project-focused and business as usual work streams

　　Deployment, upgrades, and production support on systems for the application

　　Manage business change i.e Workforce Engagement, Change Impact Assessment, Change Readiness & Training Plans

　　Analysing & documenting integration mappings

　　Low-code automation (workflows, business rules, power automate)

　　Facilitating workshops, gathering, and documenting requirements, translating requirements into business processes and creative thinking.

　　Relevant skills, experience & attributes:

　　Expertise in Microsoft Dynamics and a deep understanding of the Banking industry

　　Experience in Microsoft Dynamics 365 Lifecycle Services

　　Good Implementation experience required 4+ (End-End) Implementation Required

　　Experience of working as part of an offshore team, engaging with technical and non-technical stakeholders in other locations and timezones.

　　A clear ability to understand and extract stakeholders & clients' needs and document these thoroughly.

　　Experience using project management tools (DevOps & Confluence)

　　Worked with Microsoft Dynamics CRM front-end configuration (Version 9 & Unified Interface required)

　　Experience in a similar role with an in-depth understanding of key project methodologies (agile/ scrum)

　　Ability to work with & produce key project artefacts (functional design specifications, process maps, data flows and wireframes)

　　Full lifecycle experience on CRM or ERP based programmes within Microsoft Dynamics 365

　　Excellent communication skills and attention to detail

　　Ability to manage & prioritise workload to meet deadlines

　　Comfortable running workshops, delivering training and producing training documentation

　　Analytical with excellent problem-solving skills and an ability to work and perform in an agile environment with flexibility to change