If you would like to be more quickly considered for this position, or if you are interested in hearing about other opportunities I have available in the engineering field please reach out to me directly at [email protected]!

　　Description:

　　Ensure complaint cases are compete with accurate information to conduct an in-depth investigation

　　Conduct complaint investigations related to hardware, software, and system components and provide structured insight to drive product and customer quality improvements

　　Evaluate and troubleshoot devices to determine root cause of complaints and work with Operations to resolve

　　Manage orders from Product Quality by maintaining proper documentation and organization

　　Skills:

　　Troubleshooting

　　Troubleshooting electronics

　　Filing

　　Data entry

　　Electronics

　　Medical device

　　Additional Skills & Qualifications:

　　1-2 years of experience

　　Bachelors or Associates

　　Electromechanical aptitude

　　ISO 13485

　　Diversity, Equity & Inclusion

　　At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

　　Hiring diverse talent

　　Maintaining an inclusive environment through persistent self-reflection

　　Building a culture of care, engagement, and recognition with clear outcomes

　　Ensuring growth opportunities for our people

　　Actalent is an equal opportunity employer.

　　About Actalent

　　Actalent connects passion with purpose. We help visionary companies advance their engineering and science initiatives through access to specialized experts that drive scale, innovation, and speed to market. With a network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, Actalent serves many of the Fortune 500. An operating company of Allegis Group, the global leader in talent solutions, Actalent launched as a new specialized engineering and sciences services and workforce solutions brand in 2021.