JOB REQUIREMENTS: Location: Green Bay, WI Shift: 1st Shift Work model:Hybrid Schedule: Full-time; Monday - Friday, 7:00 a.m. - 4:00 p.m. Joboverview: Schneider is seeking a Customer Service Team Lead in Green Bayto be responsible for handling all customer-facing processes, systemsand equipment used for daily operations. The Customer Service Team Leadwill also resolve problems, build solid working relationships and manageescalations involving Schneider\'s customers. Responsibilities: Provideprocess and technology training to other team members. Work with teamsacross the organization to analyze and optimize business processes.Effectively communicate with internal and external customers. Act as theteam lead and subject matter expert for problem resolution andescalation processes. Provide support and back up to the CustomerService Manager. Skills and qualifications: Associate degree preferred.Two years of customer service experience preferred. Have strong writtenand oral communication skills. Able to manage multiple priorities. Payand benefits: Additional \$1.25 per hour on second and third shift,\$2.00 per hour on weekends. Medical, dental and vision insurance.Company-paid life insurance. 401(k) savings plan with company match.Paid time off and paid holidays. Results-based incentive pay programwhere you can earn above and beyond your base pay. Tuitionreimbursement. See full list of customer service benefits. Diversity,Equality and Inclusion Our history has taught us that treating everyonewith dignity and respect is vital to our ongoing success. We embrace andseek out diversity that is inclusive of thought, race, ethnicity,national origin, sex, gender, gender expression, age, religion, sexualorientation, ability, medical condition, veteran or military status,experience and background. We find that this diversity and opennessensures that all our associates have equal access to opportunities andresources to contribute fully to the organization\'s success, and itfuels innovation, improves strategic thinking and cultivates leadership.PI234970975 Equal Opportunity Employer of Minorities, Females, ProtectedVeterans, and Individuals with Disabilities ***** APPLICATIONINSTRUCTIONS: Apply Online: ipc.us/t/66E6DB1165614203 Qualified females,minorities, and special disabled veterans and other veterans areencouraged to apply.