Description

　　Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

　　Summary:

　　The Customer Service Representative performs clinic clerical tasks, such as registering patients, communicating financial obligation, and collecting fees. Additional responsibilities include various clerical work and administrative/ business details such as scheduling appointments, giving information to callers, reading and routing incoming mail, filing correspondence and other records, and other assigned clerical duties.

　　Responsibilities:

　　• Obtains all critical demographic and financial information and accurately inputs data into Electronic Medical Recordkeeping (EMR) system and other applications as needed. Obtain and/or verify documentation as required including Consent for Treatment, Assignment of Benefits and Financial Responsibility, and Notice of Privacy Practices.

　　• Answers and relays incoming, outgoing, and inter-office calls. Delivers routine / scripted instructions in preparation for patient’s visit to the office.

　　• Provides general clerical support functions to ensure efficient utilization of time, in part by scheduling meetings, patients and appointments; maintaining calendars; coordinating with other clinical services.

　　• Collect and count cash receipts and daily deposits. Ensures balanced cash drawer daily.

　　• Maintains order and cleanliness throughout the clinic. Performs housekeeping duties of assigned area by routine and periodic cleaning.

　　PARDEE

　　Other information:

　　Required

　　• High school diploma or equivalent

　　Preferred

　　• Medical clerical experience in a hospital, physician practice, clinic, nursing home or insurance agency

　　01.5700.0049

　　Job Details

　　Legal Employer: Pardee - HCHC

　　Entity: Pardee UNC Health Care

　　Organization Unit: PBMD 643 Fifth Avenue West

　　Work Type: Full Time

　　Standard Hours Per Week: 40.00

　　Work Assignment Type: Onsite

　　Work Schedule: Day Job

　　Location of Job: PARDEEHOSP

　　Exempt From Overtime: Exempt: No

　　Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.