VCA SouthPaws is looking to add articulate, compassionate, dedicated, career-minded professionals to our client service team. In our hospital, we are centered on client experience and exceptional patient care.

　　We currently have full-time openings for Client Service Representatives in our Internal Medicine and Oncology departments. The schedule for this position will be Monday through Thursday 8am-6pm, with possible alternating Saturdays. (Saturday shifts come with a generous shift differential to boost your paycheck!)

　　Our Client Service Representatives are dedicated to ensuring that clients and patients experience top-notch customer service and excellent patient care. In this rewarding position, you will be the cornerstone of an outstanding experience for our clients — more than answering phones and checking in clients. It can be challenging at times, but having a good team supporting you makes all the difference.

　　Our ideal candidate will have:

　　· Strong customer service skills

　　· Effective communication skills

　　· Strong organizational skills

　　· Desire to be a team player

　　· Compassion

　　· Reliability and dependability

　　· Ability to promote a positive work culture

　　· Ability to work in high stress situations

　　· Growth mindset

　　Client Service Representatives at SouthPaws earn $20.00 to $24.00 per hour, dependent on experience.

　　VCA is deeply committed to our associates’ well-being. Benefits offered include:

　　· Free subscription to the Headspace app (meditation and sleep support)

　　· Free mental health support through programs like the Cigna Life Assistance Program and Modern Health (therapy, counseling & life coaching)

　　· 60 days free access to Alo Moves (yoga, fitness & meditation)

　　The benefits above are in addition to our generous package of standard benefits, which includes:

　　· Above average competitive compensation

　　· Generous pet care discounts for personal pets

　　· Four sets of scrubs per year

　　· 401(k) with matching

　　· Multiple, flexible health insurance options to fit your needs

　　· Dental & Vision plans

　　· Short Term and Long Term Disability options

　　· A comprehensive online library of free CE, training & job support webinars through WOOF U, VCA's online training tool

　　· Plus much more!

　　At VCA we are committed to diversity, equity and inclusion and strive to be a place where a mix of talented people want to come, stay and do their best work.

　　We look forward to receiving your application!

　　If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.

　　Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

　　The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

　　We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com