Home
/
Customer Service
/
Customer Service Representative - FO - AP
Customer Service Representative - FO - AP-August 2024
Rochester
Aug 15, 2026
About Customer Service Representative - FO - AP

  Overview

  This position provides customer service to the Funding Services client base by preparing weekly funding packets and routine customer service.

  Responsibilities

  Advance Partners is an entrepreneurial and rapidly growing specialty finance and business services company. Advance provides payroll funding, working capital, back office support and a variety of strategic services to independent staffing firms. Founded in 1998, and based in Cleveland, Ohio, we provide over $5 billion in annual financing to over 350 entrepreneurial staffing firms of all sizes. Our mission is to help staffing firms grow. In 2015, Advance Partners was acquired by Paychex, Inc. (NASDAQ: PAYX) a leading provider of integrated human capital management solutions for payroll, HR, retirement, and insurance services. Advance Partners is now a wholly owned subsidiary of Paychex, Inc. For more information about Advance Partners visit http://www.advancepartners.com

  Please note: The person who fills this role will train/work in the office in Highland Hills, OH or Rochester NY & will work towards a hybrid schedule of 3 days in the office.

  The shift is Monday - Friday approx. 8:30 am - 5:00 pm ET.

  Prepares & reconciles weekly packets for invoices purchased, accounts receivable activity and reserve analysis.Prepares excel file(s) for import or completes data entry for invoices purchased.Provides timely and professional responses to customer inquiries.Tracks and analyzes weekly invoice information to look for any inconsistencies which might be a sign of potential risk & notifies appropriate partners of observations.Partners and helps to lead issue resolutions with clients and or processes, employing high level of problem solving skill and critical thinkingPartners with customers and other team members to achieve customer satisfaction while maintaining Advance's goals and mission.Completes timely transmission of accounting and payments reports such as wires, ACH, A/R aging and multiple subsidiary financial reports.

  Qualifications

  H.S. Diploma - RequiredAssociate's Degree in Accounting or Related Field - PreferredExcel - Intermediate Proficiency - RequiredExcel - Advanced Proficiency - Preferred3 years of experience in comparable work experience in Accounting &/ Service Industry.

  Compensation

  In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $18.00 - 22.18 hourly. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Service Specialist - Dedicated Service Center
Overview Under a moderate level of guidance and direction, provides customer service for one or more Paychex products. Uses prescribed guidelines to ensure good customer relations are maintained and
Product Support Advisor
Company: US0424 Sysco Hawaii Zip Code: 96819 Minimum Level of Education: Bachelor's Degree Minimum Years of Experience: 3 Years Employment Type: Full Time Travel Percentage: COMPENSATION INFORMATION:
Account Manager [w/m/d] Medication Delivery Solutions
Job Description Summary Job Description Wir gestalten das Mögliche BD ist eines der größten globalen Medizintechnologie-Unternehmen, das sich den Fortschritt für die Welt der Gesundheit™ zum Ziel ges
IT Access Management Specialist
About Agoda  Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 3.6 million accommoda
Customer Service Representative - FO - AP
Overview This position provides customer service to the Funding Services client base by preparing weekly funding packets and routine customer service. Responsibilities Advance Partners is an entrepre
Customer Service Representative (Remote)
Job Description Summary Be part of something bigger Liberator Medical Supply™ (LMS) has been serving urology and ostomy customers for more than two decades. LMS is dedicated to providing high-quality
Customer Experience Specialist - English (Kuala Lumpur)
About Agoda  Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 3.6 million accommoda
Customer Service Associate - Temporary
Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Cust
Customer Service Associate - Temporary
Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Cust
Technical Support Engineer 2 (Portuguese Speaking)
We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved