Description Customer Service Representatives will be preferred for this position via Robert Half if they love building solid customer relationships. If you're articulate and highly-skilled, this Customer Service Representative position could be an excellent career opportunity for you! This Customer Service Representative job is short-term contract / temporary, and located in Southport, North Carolina. If you like the idea of working in a dynamic, rapidly-changing call center, this position could be for you.

　　Your responsibilities in this role

　　Handle incoming telephone calls

　　You will likely support business development and client referral goals by actively cross-selling and referring customers

　　Give exceptional customer service in a timely fashion

　　Receive and send written business correspondence Requirements - Strong proficiency with Microsoft Office applications, specifically Word, Outlook and internet applications

　　Answering Multi-Line Phone System experience required

　　Data entry experience

　　Customer service experience

　　Excellent oral and written communications skills

　　Customer service and office administrative skills

　　Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and InsightlyUpbeat, positive attitude and an approach to work rooted in professionalism

　　Proficient with diversified computer software and systems

　　Comfort and confidence when interacting with internal and external partners and clients/customers

　　Excellent problem-solving skills

　　Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

　　2+ years' experience with performing in a goal-driven & customer-focused environment preferred

　　If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

　　Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

　　Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

　　All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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