Home
/
Comprehensive
/
Customer Service Representative
Customer Service Representative-March 2024
Louisville
Mar 28, 2026
About Customer Service Representative

Requisition: 2025-159292

Customer Service RepresentativeJob LocationsUS-KY-LOUISVILLE

ID 2025-159292 Line of Business BrightSpring Health Services Position Type Full-Time Pay Min USD $15.00/Hr. Pay Max USD $18.00/Hr.
Our CompanyBrightSpring Health Services

OverviewOur support center is based in Louisville, Kentucky, though the team includes employees in multiple states. The team supports our mission and family of brands, across the country. We encourage you to Live Your Best Life and come work for the best. Apply today!

ResponsibilitiesMust be able to work evenings and on callManaging inbound 800 line customer calls for sales, services, employment, complaints, and general problem solvingIdentify from a social/physical needs aspect the situation and needs of the individualProvide customers with product and service information; obtain customer information, and customer leadsFacilitating outbound calls to connect callers with proper Company resources and Company branchesAccountable for the successful handling of all inbound and outbound call activities and driving call leads to branch home conference and branch saleResearching care related solutions for customersIdentify and escalate priority issuesDocumenting all interactions and following up on customer needsComplete call logs and call reportsProvide leadership/ coaching to Customer Service Center RepresentativesReview Respect Care Service Center calls for quality check and feedbackProvide detailed reporting to leadership as requestedOther duties as assignedQualificationsOutstanding verbal and written communication skills and etiquette via phone and emailProfessional Customer Service skills with basic sales, building rapport, and problem solving experienceHigh energy, good memory, and able to multitask effectivelyStructured organizational skillsAbility to adapt and prioritize in a fast paced, dynamic work environmentComputer skills including working in Word, Excel, and databasesGood listening skills and attention to detailDetail oriented, able to successfully manage multiple projectsAvailable to work varying shifts as neededAbout our Line of BusinessBrightSpring Health Services provides complementary and integrated home- and community-based pharmacy and health solutions for complex populations in need of specialized and/or chronic care. Through the Company's service lines, including pharmacy, home health care and primary care, and rehabilitation and behavioral health, we provide comprehensive care and clinical solutions in all 50 states to over 400,000 customers, clients and patients daily. For more information, visit www.brightspringhealth.com. Follow us onFacebook,TwitterandLinkedIn.Salary RangeUSD $15.00 - $18.00 / HourRes-Care, Inc., dba BrightSpring Health Services (“ResCare”), is an Equal Opportunity Employer. ResCare does not discriminate against any person on the basis of gender, r ace, color, national origin, r eligion, disability, age, veteran status, gender identity or s exual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Duck Creek Billing Solution Architect Senior Manager
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experien
Field Technician
Company Summary DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand p
Staff Clinical Consultant (Senior Licensed Pharmacy Researcher)
Job Description MUST be a Licensed pharmacists As a Licensed Pharmacy Researcher, you will work as part of a team to create and review clinical drug content for Oracle Health Responsibilities displaye
barista - Store# 08711, CHESTER & CALIFORNIA
Join us and inspire with every cup! At Starbucks, it’s all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other,
SAP Finance Lead for Retail Fashion Industry
We Are: We are a team in Accenture comprised by highly experienced SAP Retail practitioners, with strong Consulting skills and Retail Industry acumen, focused on helping our clients transform their or
DISH Installation Technician - Field
Company Summary DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand p
Bonds & Equity Investment Accountant
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelera
DISH Installation Technician - Field
Company Summary DISH, an EchoStar Company, is reimagining the future of connectivity. For over 40 years, we’ve been challenging the status quo and evolving our company to anticipate opportunities for
DISH Installation Technician - Field
Company Summary DISH, an EchoStar Company, is reimagining the future of connectivity. For over 40 years, we’ve been challenging the status quo and evolving our company to anticipate opportunities for
MES PAS-X Consultant
We are: Looking to be part of a transformational digital engineering and manufacturing practice? How about an opportunity to help world-class clients solve their biggest challenges and create products
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved