JOB REQUIREMENTS: At a Glance Full-time entry-level to mid-levelcustomer service role resolving customer billing inquiries and accountissues, adjusting services as requested, and upholding positive customerrelationships. Profile:A flexible communicator and good listener who canmultitask to solve problems. Billing Representatives use patience andeffective communication skills to uncover customer needs, answerquestions, and leave a positive impression on every customerinteraction. Benefits include fully paid training and time off,comprehensive health packages, retirement savings, free Spectrumservices where available, and more. Who are you? No matter yourbackground, our training program can put you ahead of the curve on thelatest Spectrum technology. Being professional, courteous, and organizedhelps you establish and maintain positive relationships with yourcustomers. Your reliability, integrity and flexibility make you awonderful ambassador for the Spectrum brand. If you\'re ready to growyour skills, this is an opportunity with a lot of potential. What is theBilling Representative role? It\'s about building relationships andturning the knowledge you gain in training into customer service wins.Billing Representatives make a real difference to their residentialcustomers and the company.You will learn how to provide over-the-phoneaccount and payment support services, including maintenance,activations, and packaging, plus how and when to schedule field visitsand escalate calls to your support team. You\'ll meet regular salesgoals by educating customers about service options and upselling toincrease the value of their investment. A thorough understanding ofSpectrum products and services will help you navigate your way tosuccessful resolutions. It\'s all about learning and growing. This maybe new for you, but the journey is all mapped out. No matter yourbackground, our quick, fully paid training can bring you up to speed onour advanced products and services in about five weeks. After that,you\'ll be ready to field questions, process orders, revise accountrecords and more. Continuing updates help you stay current on our newestproducts and services. With peer mentors and a dedicated coaching line,we make sure you have everything you need to create a smooth andstreamlined experience for your customers and yourself. With adeliberate path to success. We believe the best people to lead are thosewho have been down the same road before. Most of our supervisors startedas Representatives themselves, so they know exactly what kind of supportwill help you grow into a successful employee. With well-establishedcareer paths across multiple lines of business, advancement is a veryreal and achievable goal. Make your first move toward a long andrewarding career with Spectrum. The benefits are clear. In addition tothe core benefits -... For full info follow application link. EOE,including disability/vets ***** APPLICATION INSTRUCTIONS: ApplyOnline: ipc.us/t/396EB936A7BA46AE