Description

　　Opportunities for a Customer Service Representative!

　　NOT REMOTE | REMOTE NOT AN OPTION | IN OFFICE WEST PHOENIX I17 & Thunderbird Rd 85029

　　Robert Half has a fantastic career opportunity for an articulate, highly-skilled Customer Service Representative. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. This role will be situated in a challenging and dynamic environment. This could be the Phoenix, Arizona Customer Service Representative position you're looking for, if you're available for a long-term contract / temporary engagement.

　　Responsibilities

　　Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

　　Retrieve and oversee the sending of written business communications

　　Manage and place incoming telephone calls

　　Deliver outstanding, friendly customer service in a timely fashion

　　Requirements

　　2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

　　Positive attitude and an engaging businesslike approach

　　Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

　　Excellent oral and written communication skills

　　Experience with Microsoft Office required

　　Proficient with computers and technology platforms

　　Call Center Customer Service experience

　　Strong customer service and office administrative skills

　　Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

　　Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

　　Ability to simplify complex problems and build solutions

　　If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!

　　Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

　　Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

　　All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

　　© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .