Description Customer Service Representative Opportunities!
Robert Half is looking for a Customer Service Representative with a distinct skill set to expand their career. Are you always outgoing and sociable? This could be a great position for you. This role will be situated in a challenging and dynamic environment. This could be the short-term contract / temporary Customer Service Representative position you're looking for, if you can work in Syracuse, New York!
What you get to do every single day
Provide accurate, friendly customer service in a timely fashion
Retrieve and oversee the sending of written business communications
Handle incoming telephone calls
By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers Requirements - Demonstrated ability to interact effectively with internal and external partners and clients/customers
Customer service experience
Deep understanding of Computer Databases
Computer Data Entry experience preferred
Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and InsightlySupportive, positive attitude with a professional demeanour applied to all tasks
Ability to recognize, evaluate, and resolve problems effectively
Experience using Microsoft Office
Customer service and office administrative skills
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Strong communication and interpersonal skills (verbal, written, and listening)
If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .