Description:

　　-The main function of a Customer Service Specialist is to interact with customers in response to scheduling pest and rodent inspections.

　　-Customer Service Specialists will be taking inbound calls but may have to place an outbound call to follow up with customers on appointment scheduling.

　　-Specialists will take anywhere from 80-100 calls a day.

　　-Must have at least 1+ year of call center experience (sales experience is "nice to have" for overcoming objections with scheduling inspections).

　　Additional Skills & Qualifications:

　　Candidates CANNOT miss anytime in the first 3 weeks (i.e. preplanned appointments, vacation, etc.)

　　-Customer Service

　　-Upselling Experience

　　-Attention to Detail

　　-Conflict Resolution

　　Education/Experience:

　　• High school diploma or GED preferred.

　　• 1+ years customer service/call center related experience required.

　　About TEKsystems:

　　We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.