customer service representative.

　　carrollton , georgia

　　posted 2 days ago

　　job details

　　summary

　　$12 - $15 per hour

　　temp to perm

　　high school

　　category office and administrative support occupations

　　referenceAB_4451893

　　job details

　　Join a dynamic team in Carrollton, GA, a leading company dedicated to delivering exceptional customer experiences. We are seeking a passionate and motivated individual to join our Customer Service team. Qualifications:

　　Previous experience in customer service or a related field is required

　　Excellent communication and interpersonal skills

　　Ability to handle challenging situations with patience and empathy

　　Excellenet problem-solving and decision-making abilities

　　Detail-oriented and organized

　　Proficient in using customer service software and tools

　　High school diploma or equivalent required; additional education or certifications is a plus

　　Two referrals required.

　　salary: $12 - $15 per hour

　　shift: First

　　work hours: 8:30 AM - 5 PM

　　education: High School

　　Responsibilities

　　Provide outstanding customer support via phone, email, and chat channels

　　Address customer inquiries, concerns, and issues in a timely and professional manner

　　Ensure customer satisfaction by understanding their needs and offering appropriate solutions

　　Process orders, returns, and exchanges efficiently

　　Collaborate with other departments to resolve complex customer issues

　　Maintain accurate and up-to-date customer records

　　Continuously strive for improvement in customer service processes

　　Skills

　　Typing Skills

　　Customer Service

　　Basic Computer Skills

　　Call Center Support

　　Basic Software Skills

　　Customer Relations

　　Customer support

　　Telephone Etiquette

　　Active Listening

　　Customer Relationship Management

　　Qualifications

　　Years of experience: 2 years

　　Experience level: Experienced

　　Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

　　Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

　　At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

　　Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

　　Applications accepted on ongoing basis until filled.

　　get in touch

　　we are here to help you with your questions.

　　MW

　　meghan ward

　　+1 770 830 0800 (tel:+1 770 830 0800)

　　[email protected]