Value Added Distributors, LLC  is looking for a driven, hardworking, and enthusiastic  Customer Service/Inside Sales Representative  to join our team at  Value Added Distributors, LLC   in our  Fort Payne, AL  location. Hurry and apply now to work at this family-oriented company!

　　Work Schedule : Monday through Friday 7:30 AM – 4:00 PM, Day Shift

　　Company Benefits : Medical, Dental, Vision, 401k with employer matching, Vacation Pay, Holiday Pay, Funeral Leave Pay, Life Security, and more. 

　　For 25 years, Value Added Distributors and our family of companies has been a leading provider of hydraulic components in the industrial marketplace. Headquartered in Wisconsin, we take pride in our midwestern work ethic and our team of employees, providing outstanding products and unparalleled service to our valued customers. Operating in eight states with eighteen locations throughout the mid-western, southern, and eastern United States, we utilize state of the art equipment and employ the newest techniques allowing us to offer advancement opportunities in a continually growing OEM landscape.

　　Responsibilities for the Customer Service/Inside Sales Representative:

　　The Customer Service Representative is responsible for handling the input of all daily sales orders, generating work orders and following up on all customer inquiries. In conjunction with our sales and estimating team, the Customer Service Representative will help address any new customer or vender concerns and ensure proper set-up and processing of initial orders. Job responsibilities include but are not limited to;

　　Processing Customer Purchase Orders / Order Entry 

　　Generating Jobs / Work Orders

　　Expediting

　　Support outside sales representatives

　　Purchase Order Acknowledgements

　　Drop Ships

　　Daily Invoicing

　　Support of sales requests to ensure we meet and exceed customer’s expectations

　　Follow-up of all orders to ensure they are processing on-time

　　Follow up on open order reports

　　Answer incoming phone-calls

　　Scheduling

　　Support continuous improvement and quality objectives

　　Essential Experience for the Customer Service/Inside Sales Representative:

　　Good understanding of order processing and business/office documentation

　　Experience working under pressure and in fast paced environments

　　Manufacturing experience is a plus

　　Necessary Skills for the Customer Service/Inside Sales Representative:

　　Good reasoning skills & decision-making abilities with a sense of urgency

　　Ability to multi-task efficiently without affecting accuracy/detail

　　Competent computer skills i.e., Word and Excel

　　Organized with ability to prioritize a multitude of tasks

　　Good communication skills

　　Enthusiastic and team orientated

　　Self-motivated

　　Fort Payne Facility Street Address:  2909 GAULT AVE N Fort Payne, AL 35967

　　Value Added Distributors website:  https://vadtek.com/

　　Equal Opportunity Employer

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