Home
/
Customer Service
/
Customer Service Associate
Customer Service Associate-March 2024
Duluth
Mar 4, 2026
ABOUT WALGREENS
We champion the health and well-being of every community in America.
10,000+ employees
Consumer Goods & Services, Healthcare
VIEW COMPANY PROFILE >>
About Customer Service Associate

  Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer ExperienceEngages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).Operations

  Provides customers with courteous, friendly, fast, and efficient service.Recommends items for sale to customer and recommends trade-up and/or companion items.Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.Implements Company asset protection procedures to identify and minimize profit loss.Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.Has working knowledge of store systems and store equipment.Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.Complies with all company policies and procedures; maintains respectful relationships with coworkers.Completes special assignments and other tasks as assigned.Training & Personal DevelopmentAttends training and completes PPLs requested by Manager or assigned by corporate.

  Basic Qualifications

  Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)Requires willingness to work flexible schedule, including evenings and weekend hours

  Preferred Qualifications

  Prefer six months of experience in a retail environment.Prefer to have prior work experience with Walgreens.Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)Requires willingness to work flexible schedule, including evenings and weekend hours.The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

  An Equal Opportunity Employer, including disability/veterans.

  The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. To review benefits, please visit jobs.walgreens.com/benefits

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Leasing Consultant (Customer Service/Sales)
As a team member in the Finance and Internal Audit department at Nationwide, the opportunities are endless! You can grow and learn in diverse areas across many disciplines such as Advanced Analytics,
Client Service Partner
JOB DESCRIPTION Title: Client Service Partner Location: Wiesbaden Working Hours: Monday to Friday - 9am - 6pm Hybrid As a Customer Service Partner, you will be responsible for providing clients with
Patient Access Specialist II
Location: Southlake Multi-specialty and Urgent Care Clinic Department: Southlake Facility Shift: Varying Shifts (United States of America) Standard Weekly Hours: 36 Summary: Registration is a twenty-
Specialty Support Representative -Payroll & Garnishments
Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support o
Customer Service Rep I
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! What do our Customer Service Representatives (CSR) do? Our CSR's are the first contact to help resolve customers' concerns. They are
Service Engineer Customer Support Airframe (level 2)
Job Description At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity
Pasante de Servicio al Consumidor
Pasante de Servicio al Consumidor Job Description No sos la persona que se conforma con cualquier rol. Nosotros tampoco. Porque nuestro objetivo es crear un mejor cuidado para un mundo mejor, y eso r
Account Manager
This is Adyen Adyen is the financial technology platform of choice for leading companies. By providing end-to-end payments capabilities, data-driven insights, and financial products in a single globa
Customer Support Representative - Spanish Speaking
Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-bas
Defined Contribution Senior Client Manager- (Work from Home)
Our story At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be A
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved