Home
/
Comprehensive
/
Customer Service Associate
Customer Service Associate-May 2024
Smithtown
May 14, 2025
ABOUT WALGREENS
We champion the health and well-being of every community in America.
10,000+ employees
Consumer Goods & Services, Healthcare
VIEW COMPANY PROFILE >>
About Customer Service Associate

  Job Description:

  Models and delivers a distinctive and delightful customer experience.

  Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

  Customer Experience

  Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

  Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

  Operations

  Provides customers with courteous, friendly, fast, and efficient service.

  Recommends items for sale to customer and recommends trade-up and/or companion items.

  Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

  Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

  Implements Company asset protection procedures to identify and minimize profit loss.

  Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

  Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

  Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

  Has working knowledge of store systems and store equipment.

  Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

  Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

  Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

  Complies with all company policies and procedures; maintains respectful relationships with coworkers.

  Completes special assignments and other tasks as assigned.

  Training & Personal Development

  Attends training and completes PPLs requested by Manager or assigned by corporate.Job ID: 1339972BR

  Title: Customer Service Associate

  Company Indicator: Walgreens

  Employment Type: Flexible hours

  Job Function: Retail

  Full Store Address: 712 SMITHTOWN BYP,SMITHTOWN,NY,11787

  Full District Office Address: 712 SMITHTOWN BYP,SMITHTOWN,NY,11787-05004-09497-S

  External Basic Qualifications:

  Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

  Requires willingness to work flexible schedule, including evenings and weekend hours

  Preferred Qualifications:

  Prefer six months of experience in a retail environment.

  Prefer to have prior work experience with Walgreens.

  Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

  Requires willingness to work flexible schedule, including evenings and weekend hours.

  The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

  An Equal Opportunity Employer, including disability/veterans.

  The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

  Shift: Various

  Store: 09497-SMITHTOWN NY

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Technical Editor
...
Content Specialist - Mathematics
As a Mathematics Content Specialist within the Asset Creation team, you will work as both a content and assessment expert to develop K-12 assessments for our state and district clients. Our team deve
Orthotics and Prosthetics Technician Nonregistere
Under the direct supervision of a certified Orthotist or Prosthetist assists in the fabrication, repair, and fitting of orthoses or prostheses as prescribed by a physicianMary Free Bed SummaryWe have
Acute Care RN - Recovery Service
Description Providence nurses are not simply valued – they’re invaluable. You will thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect.
Catalog Associate - French, Freevee
Description Freevee is premium free streaming service with non-skippable ads that offers Movies, TV shows, Freevee Originals and live 24/7 entertainment channels to US, UK, DE and AT Amazon customers
Surgery Attendant I - Surgery - Full Time - Afternoons
ProMedica Toledo Hospital is one of the largest acute-care facilities in the region. Our 794-bed hospital is staffed by more than 4,800 professional healthcare employees who serve a 27-county area th
Cashier I
This job was posted by https://idahoworks.gov : For more information,please see: https://idahoworks.gov/jobs/2155853 NOTE: Please applyearly, as this job posting is subject to removal before the dead
Night Transportation Manager
ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE. Join Our Community of Food People! BASIC PURPOSE: The primary purpose of this position is to super
(USA) Optometrist Pre-Grad Intern - Wm
Position Summary... What you'll do... Walmart Corporate Nationwide Are you ready to dive into the world of optometry and gain invaluable hands-on experience? Look no further! We're looking for a pass
Manufacturing Associate
...
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved