Home
/
Comprehensive
/
Customer Service Associate
Customer Service Associate-May 2024
Columbus
May 4, 2025
ABOUT WALGREENS
We champion the health and well-being of every community in America.
10,000+ employees
Consumer Goods & Services, Healthcare
VIEW COMPANY PROFILE >>
About Customer Service Associate

  Job Description:

  Models and delivers a distinctive and delightful customer experience.

  Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

  Customer Experience

  Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

  Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

  Operations

  Provides customers with courteous, friendly, fast, and efficient service.

  Recommends items for sale to customer and recommends trade-up and/or companion items.

  Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

  Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

  Implements Company asset protection procedures to identify and minimize profit loss.

  Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

  Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

  Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

  Has working knowledge of store systems and store equipment.

  Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

  Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

  Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

  Complies with all company policies and procedures; maintains respectful relationships with coworkers.

  Completes special assignments and other tasks as assigned.

  Training & Personal Development

  Attends training and completes PPLs requested by Manager or assigned by corporate.Job ID: 1341444BR

  Title: Customer Service Associate

  Company Indicator: Walgreens Boots Alliance

  Employment Type: Part-time

  Job Function: Retail

  Full Store Address: 1500 W JAMES ST,COLUMBUS,WI,53925

  Full District Office Address: 1500 W JAMES ST,COLUMBUS,WI,53925-01001-10396-S

  External Basic Qualifications:

  Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

  Requires willingness to work flexible schedule, including evenings and weekend hours

  Preferred Qualifications:

  Prefer six months of experience in a retail environment.

  Prefer to have prior work experience with Walgreens.

  Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

  Requires willingness to work flexible schedule, including evenings and weekend hours.

  The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

  An Equal Opportunity Employer, including disability/veterans.

  The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

  Shift: Various

  Store: 10396-COLUMBUS WI

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Management Internship
Management Internship Job#:369986 Location:RICHMOND, IN Department:Store Opportunities Category:Management Internship Salary:Entry Level Apply To This Job Return To List Job Description Part-Time Mak
Patient Care Technician - ICU Williamsport - Full-Time Nights
Responsibilities: Provides patient care including assisting with patient procedures and activities of daily living. Assists with physical, respiratory and cardiopulmonary therapies. Provides feedback
Delivery Driver
Do you want to have fun, be eligible for numerous career advancement opportunities and discounts on pizza? What about a company that offers many benefits as well as free college tuition? If so, come
New Grad Registered Nurse RN
At Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day. The Transition to Practice Nurse Residency Pro
(USA) Optometrist Pre-Grad Intern - Wm
Position Summary... What you'll do... Walmart Corporate Nationwide Are you ready to dive into the world of optometry and gain invaluable hands-on experience? Look no further! We're looking for a pass
Deli Host
Req ID: 430189 Address: 227 Hwy 65 S. Tallulah, LA, 71282 Welcome to Love’s! * * Where People are the Heart of Our Success * * Deli Host    As a Deli Host, we want you to go beyond the day-to-day wor
Software Engineer
As a Backend Engineer on the FPI APIs team, you will communicate and collaborate with technical program managers, product managers, frontend and data platform teams to develop and maintain performant
RN Emergency Room
The Emergency Department Registered Nurse assumesresponsibility and accountability for the application of the nursing processand the delivery of patient care in the emergency room setting or other em
NASA: Manufacturing Technician
Job Description. -Fabricates/assembles basic to moderately complex components and structures; coupled with material and varied compound preparation; . Conducts pre and post inspection of work in prog
Cleaning- Manufacturing Setting Weekends Only: $22.00 (Janitorial)
Cleaning- Manufacturing Setting Weekends Only: $22.00 (Janitorial) St Joseph, MI, United States of America Back Apply Now Back Apply Now Overview Benton Harbor Area $22.00 Weekends Only (4 hours per
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved