Home
/
Comprehensive
/
Customer Service Associate
Customer Service Associate-May 2024
Asheville
May 18, 2025
ABOUT WALGREENS
We champion the health and well-being of every community in America.
10,000+ employees
Consumer Goods & Services, Healthcare
VIEW COMPANY PROFILE >>
About Customer Service Associate

  Job Description:

  Models and delivers a distinctive and delightful customer experience.

  Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

  Customer Experience

  Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

  Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

  Operations

  Provides customers with courteous, friendly, fast, and efficient service.

  Recommends items for sale to customer and recommends trade-up and/or companion items.

  Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

  Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

  Implements Company asset protection procedures to identify and minimize profit loss.

  Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

  Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

  Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

  Has working knowledge of store systems and store equipment.

  Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

  Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

  Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

  Complies with all company policies and procedures; maintains respectful relationships with coworkers.

  Completes special assignments and other tasks as assigned.

  Training & Personal Development

  Attends training and completes PPLs requested by Manager or assigned by corporate.Job ID: 1342484BR

  Title: Customer Service Associate

  Company Indicator: Walgreens

  Employment Type: Part-time

  Job Function: Retail

  Full Store Address: 578 NEW LEICESTER HWY,ASHEVILLE,NC,28806

  Full District Office Address: 578 NEW LEICESTER HWY,ASHEVILLE,NC,28806-02123-12779-S

  External Basic Qualifications:

  Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

  Requires willingness to work flexible schedule, including evenings and weekend hours

  Preferred Qualifications:

  Prefer six months of experience in a retail environment.

  Prefer to have prior work experience with Walgreens.

  Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

  Requires willingness to work flexible schedule, including evenings and weekend hours.

  The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

  An Equal Opportunity Employer, including disability/veterans.

  The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

  Shift: Various

  Store: 12779-ASHEVILLE NC

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Child Care Assistant Teacher - Kidz Ink
Center: Milford Pay Range: $13.25 - $14.00 per hour Job Type: Full-Time, Part-Time, Seasonal No evenings or weekends! Build your career in the early childhood education field and become a valued memb
Production Manager, Off Shift - Indy Bakery
SUMMARY As the Production Manager you will lead overall plant productivity and continuous improvement execution on the off shifts. You will build capability across hourly teams and develop salaried l
Crew Member
Crew Member (24004441) Description CULTIVATING A BETTER WORLD Food served fast doesn't have to be a typical fast food experience. Chipotle has always done things differently, both in and out of our r
Change Management - Human Capital - Manager
Tax Transformation-Change Management - Manager Description The Tax Transformation Office serves Deloitte Tax, focused on transforming client service delivery inclusive of people, process, and technol
Landscaping and Groundskeeping Worker
Employer's name, Geographic location and Need:PROFESSIONAL IRRIGATION & DESIGN, INC. is looking to fill 4 Landscaping and Groundskeeping Worker positions in Butler County, PA. This is a temporary
Checker
Overview Reyes Coca-Cola Bottling is a proud West Coast and Midwest bottler and distributor of Coca-Cola brands. We deliver Coca-Cola products to restaurants, sporting venues, businesses, healthcare
Materials Handler Associate
Company : Allegheny Health Network Job Description : GENERAL OVERVIEW: Coordinates supply needs on a routine/scheduled basis to ensure adequate supply levels are available to meet needs. Provides adm
Culinary Supervisor, Suites and Catering - Truist Park
The Opportunity Delaware North Sportservice is hiring part-time Culinary Supervisors to join our team at Truist Park in Atlanta, Georgia. Our ideal Culinary Supervisor is an experienced Cook who enjo
Direct Care Program Supervisor
REM Community Services , a part of the Sevita family , provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right t
Summer Pharmacy Intern
Job Description: Job Objectives Learn to provide the best patient experience through assisting the pharmacist and pharmacy team members in accordance with state and federal regulations. Responsible f
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved