Description

　　You might be the Customer Service Representative Robert Half is looking for, if you love building solid customer relationships in the growing Construction/Contractor industry. We could have an excellent career opportunity for you, if you are an articulate and highly-skilled Customer Service Representative. If you're looking for work in Holmdel, New Jersey and can work a long-term contract / temporary position, this could be the Customer Service Representative opportunity for you! The position will be based in a dynamic, rapidly-changing call center

　　Major responsibilities

　　Receive and place telephone calls

　　You will likely support business development and client referral goals by actively cross-selling and referring customers

　　Contribute accurate, friendly customer service in a timely fashion

　　Receive and send written business correspondence

　　Requirements - Demonstrated ability to interact effectively with internal and external partners and clients/customers

　　2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

　　Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and InsightlyStrong communication and social skills and able to receive criticism well

　　Strong customer service and office administrative skills

　　Ability to navigate multiple computer systems and applications

　　Solid understanding of customer service

　　Positive attitude and an engaging businesslike approach

　　Strong Microsoft Office skills

　　Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

　　Ability to simplify complex problems and build solutions

　　If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!

　　Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

　　Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

　　All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

　　© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .