OPEN ROLE

　　Customer Quality Engineer

　　¿Who are we?

　　Our vision is to deliver sustainable value with standard, consistent, digitally enhanced processes. To achieve this, we are seeking to attract highly motivated and skilled professionals. In return we offer a corporate culture which champions professional development, embraces and leads change, crates ingenious solutions for our customers and encourages collaboration.

　　Role Purpose:

　　Voice of the customer within the organization. Responsible and direct contact for OEM customers coordinating the answer to Customer within the customer criteria and procedures.

　　Responsible for ensuring customer products meet expected quality by creating, implementing, and managing systems, procedures and audits.

　　Responsible for managing the APQP for engineering changes control and ensuring milestones based on our customer's CSR's until PPAP approval is obtained.

　　Responsible for monitoring compliance of the Customer Scorecard, if any deviation is detected coordinates the corrective actions to return to compliance.

　　Coordinates the response to Quality Issues reported by Customers, defines and implement corrective and preventive actions to avoid recurrence of the root cause.

　　Experience and essential qualifications:

　　Engineering degree in Industrial Engineering, Mechanical, Metallurgical or related field.

　　Three years of experience as Quality Engineer in Automotive Industry

　　Two years of experience attending OEM customers

　　Experience with Core Tools application

　　Experience with Customer and portals management

　　Advanced English, capable of fluent conversation

　　Experience with Problem Solving techniques

　　With valid Passport and Visa

　　Reports to: Customer Quality Leader.

　　Plant: GKN Villagrán.

　　Responsibilities:

　　Receives and communicates to Plant the Specific Requirements from Customers

　　Supports the risk level definition and provides support information for internal deviations approval.

　　Receives Customer Scorecard and coordinates action plant to maintain a good performance

　　Coordinates the technical support and service for Customers

　　Responsible to define the responsibility on 0 Km quality issues, provides feedback information to customer.

　　Coordinates the Problem-Solving analysis and definition and implementation of the corrective actions at 0 KM quality issues

　　Receives the new programs information to follow up the issues during mass production stage

　　Participates on the validation of Engineering and Process changes with Customer

　　Prepare and deliver the validation samples for PPAP approvals

　　Coordinates the PPAPs validation and obtains the approvals or coordinates the deviation to allow the delivery of mass production.

　　Essential competences:

　　Knowledge of IATF & VDA 6.3

　　Application of Core Tools

　　Problem solving techniques (QRQC preferable)

　　Statistical analysis and Statistical Process Control

　　Knowledge of GD&T

　　Customer Specific Requirements

　　Leadership capabilities

　　Work team.

　　Assertive and effective communication.

　　Interested please send an email to [email protected] with the title “CQE GKN" attaching your resume only days 29 of December to 05 of January.

　　GKN Driveline provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, age, genetic information, pregnancy, or disability.