Overview

　　Please join us for our Enterprise Hiring Event on Wednesday, January 31, 2024 from 9am to 1pm!

　　Enterprise Mobility is seeking a responsible, dedicated person to join our team as a Full Time Customer Experience Representative. This position pays $16.00 / hour plus bonuses and is located at the Tulsa International Airport: 7777 E APACHE ST TULSA, OK 74115 .

　　Drinks and refreshments will be provided!

　　We offer:

　　Paid time off

　　Consistent full time 40 hour per week schedule

　　Employee discount

　　Retirement savings plan including 401k with matching profit sharing

　　Health Insurance

　　Life Insurance

　　Dental Insurance

　　Vision Insurance

　　Training and development

　　40 hours per week; both AM and PM schedules available

　　Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.

　　National and Alamo has an exciting opportunity for a Customer Experience Representative (CXR) . The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.

　　Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

　　We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.

　　As you are considering a position with Enterprise Mobility, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority.

　　Responsibilities

　　Meet and greet customers in a professional, friendly, and timely manner

　　Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment

　　Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information

　　Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors

　　Place outgoing calls for callback management, and miscellaneous calls as assigned

　　Assist to assess condition of rental upon return

　　Notify Management of any known customer problems

　　Notify Management of any known vehicle problems and any required vehicle maintenance

　　Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training

　　Equal Opportunity Employer/Disability/Veteran

　　Qualifications

　　Must be at least 18 years old

　　High School Diploma or G.E.D. required

　　Must have a minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support

　　Must have a valid driver's license

　　No more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI).

　　Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

　　Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address ([email protected]) to contact us about your interest in employment.