Home
/
Comprehensive
/
Customer Engineer II-iTeam-IMP-C2
Customer Engineer II-iTeam-IMP-C2-March 2024
Nanjing
Mar 28, 2026
About Customer Engineer II-iTeam-IMP-C2

  Key Responsibilities

  Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs.

  Responds to fab issues by communicating with other engineers and participating in escalation conference calls. May participate in projects to reduce costs and increase uptime.

  Verifies operational quality of system equipment. Assists senior engineers as needed.

  Applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers. Ability to diagnose and resolve technical problems. Uses training and experience to identify some process, software or hardware related system problems.

  Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.

  Assumes responsibility for complete customer satisfaction within work area. Assists in planning, communicating, and coordinating support plans with customer management.

  Complies with all safety procedures and consistently demonstrates safety as a value.

  Other Requirements : This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

  Functional Knowledge

  Has established skills to perform a range of day-to-day activitiesBusiness Expertise

  Understands how the assigned duties relate to others in the team and how the team integrates with others in the discipline

  Assumes responsibility for full customer satisfaction assuring excellent relations within assigned area

  Leadership

  Has no supervisory responsibilities; manages own workloadProblem Solving

  Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established optionsImpact

  Impacts own team through the quality of the services or information provided; follows standardized procedures and practices and receives regular but moderate supervision and guidanceInterpersonal Skills

  Uses communication skills to exchange informationQualifications

  Education:

  Associate's Degree

  Skills:

  Certifications:

  Languages:

  Years of Experience:

  2 - 4 Years

  Work Experience:

  Additional Information

  Time Type:

  Full time

  Employee Type:

  Assignee / Regular

  Travel:

  Yes, 75% of the Time

  Relocation Eligible:

  Yes

  Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Accounts Payable Executive
Job Number 24012061 Job Category Finance & Accounting Location Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Mala
MAINTENANCE ADMINISTRATIVE & SUPPLY TECHNICIAN
Summary About the Position: This is a military technician position with the 99th Readiness Division, SDS-Fort Dix located in Fort Dix, New Jersey. This position requires an active membership as a Sol
Demand Contracts, Senior Analyst (Hybrid)
Date Posted: 2024-01-15 Country: United States of America Location: HIA02: Engine Comp (TFT) - WDM 4th St 811 Fourth Street, West Des Moines, IA, 50265 USA Position Role Type: Hybrid The Senior Analy
Operations Specialist - S
515876BR Title: Operations Specialist - S What you'll do... : JOB SUMMARY The Operations Specialists - Seasonal is responsible for non-systems duties such as delivering supplies/materials to offices,
Environmental Scientist– Transmission Siting and Permitting
Environmental Scientist– Transmission Siting and Permitting Req ID 17511 Environmental Scientist– Transmission Siting and Permitting Who We Are At WSP, we are driven by inspiring future-ready pioneer
Senior Software Development Engineer, Amazon Stores
Description As an Amazon Senior Software Development Engineer, you will solve unique and complex problems at a rapid pace, utilizing the latest technologies to create solutions that are highly scalab
Sr. Quality Engineer
Job Number 24008019 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States Schedule Full-Time Located Remotely? Y Relocation?
Senior Technical Analyst - HCM Cloud/ Global Human Resource
Job Description Note: This role may need you to work on weekends and multiple shifts on a rotation basis. About the role: The position is for an HCM Cloud Technical Analyst with experience in Cloud G
Team Member : Service Champion
The pay range for this position is between $16.90-$18.90 per hour depending on experience and availability! DRG is looking for energetic, enthusiastic individuals to join our team as Team Members! A
Tool and Die Designer
Looking for a new role as a Tool & Die Designer? This is a direct hire position offering excellent benefits including a small team feel, flexible schedule, and more. In this role, you will be an
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved