Description:

　　Client simultaneously hiring for multiple departments

　　Customer Care Representative

　　• Monday – Friday

　　o 8 AM – 5 PM with one Saturday a month (8 AM – 12 PM)

　　• Answering incoming calls throughout the day from customers who need assistance with their account, payment, information, title request, payment options, logging into website etc.

　　Customer Accounts Representative

　　• Monday – Friday

　　o 8 AM – 5 PM with two late nights a week (11 AM – 8 PM late nights are never on Friday) with every other Saturdays (8 AM – 12 PM)

　　• One week of the month will be all 7-4, with Saturday 7-12 for that week.

　　• This position is a light collections positions, meaning you’re calling customers who have only missed one payment (between 1 and 29 days past due). This is more of a customer service role, because often times you’re talking to people who need help adding a credit card, changing their expired payment method, don’t have auto-pay turned on, forgot their password to log in and pay, etc. Any “heavy” collections activity goes to another department.

　　• Must be flexible, schedule may change with business needs.

　　• Mandatory overtime as needed-currently two Saturdays per month 8:00am to 12:00pm.

　　Other Information:

　　6-month contract to hire

　　Onsite in Irving

　　Looking for career minded individuals

　　Will be cross-trained and moved between departments every few months or so

　　Skills:

　　funder, clerical, finance, financial, Data Entry, Customer Service, Funding

　　Additional Skills & Qualifications:

　　Problem solving skills, attention to detail

　　Must have excellent Communication Skills

　　Experience with customer service and problem resolution

　　Bachelor's degree highly preferred

　　Best: Bachelor's OR Associates

　　Avg: 1-2 years of professional work experience

　　About TEKsystems:

　　We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.