As the Customer Administrator you will be responsible for providing administrative support to the sales team, to process complex orders, to responds to customer requests and questions regarding technical topics or large service, products and accounts and also analyze and consider customer concerns using established procedures.

　　PRINCIPLE JOB RESPONSIBILITIES

　　Handles tasks of all division products, independently. Including complex tasks like projects

　　Is responsible for incoming orders delivered on time and according to specification

　　Provides full administration of the contracts, so other departments can build on this

　　Maintain functional contacts with supervisors, managers, internal departments, with internal suppliers and customers related to produced proposals

　　Build and maintain relationships with international back offices

　　Regularly updates in sales administration tools

　　Performs in accordance with the relevant Emerson procedures like ethics and trade compliance

　　REQUIRED QUALIFICATIONS AND EXPERIENCE

　　At least 3-4 years relevant experience in Customer Administration

　　Administration degree (MBO-4 level) or equivalent level in related field

　　Advanced level of telephone and complaints handling skills

　　Computer Literate (MS Office, with excellent knowledge of Excel)

　　Familiar with Emerson divisions and products

　　Verbal and written communication skills fluent in Dutch and English

　　OUR OFFER TO YOU:

　　We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans to equitable opportunities for growth and development, we strive to create a workplace that is supportive and rewarding.

　　Our flexible work from home policy allows you to make the best of your time, by combining home office days with collaborative experiences in the office so that you can personalize your work-life mix.

　　We are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

　　Moreover, our employee resource group will empower you to connect with peers that share the same interest, promote diversity and inclusion, and positively contribute to communities around us. We are committed to providing an inclusive, open and welcoming workplace environment for people, helping all to make the most of their professional potential.

　　Requisition ID : 23017098

　　Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.