This Position is for a Customer Service Representative (Teller) with a company located in Madison.

　　Job Summary: The Customer Service Representative I (CSR) is responsible for providing exceptional customer service, including sales and service functions, and making qualified referrals in a fast paced, process driven team environment. The CSR I establishes relationships with customers and provides services that help customers achieve their financial dreams. This job operates in a professional retail branch. This role routinely uses standard office equipment such as computers, phones, photocopiers, teller validators and scanners. This is a full-time position. Days and hours vary according to the branch location. May include Saturdays.

　　Duties And Responsibilities: Accurately processes transactions including deposits, night drop deposits, withdrawals, transfers, loan payments, official checks, money orders and credit card advances. Adheres to the bank's Vision, Core Competencies and Moments of Truth while listening for referral opportunities and referring customers to the appropriate areas of the bank. Safeguards the bank's assets by efficiently operating a cash drawer while following the bank's policies and procedures and adhering to the Bank Operations Manual. Assists with any other duties assigned which may include maintaining the vault or ATM, and preparing daily reports. Continued education of regulations, policies, procedures and product knowledge. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. Frequent repetitive movements of the hands and fingers are required. This position requires manual dexterity including the ability to lift files, open filing cabinets, and lift coins or currency up to 40 pounds. This position requires maneuvering around the branch, bending, and stooping as necessary. Specific vision abilities required include close vision and ability to adjust focus.

　　Education and Qualifications: High School graduate or GED. Working knowledge of computer software. High energy with strong interpersonal, oral and written communication skills. Works well in a team environment.

　　AAP/EEO Statement: Citizens National Bank is an equal employment opportunity employer and complies with all applicable laws and regulations regarding affirmative action and equal opportunity and does not illegally discriminate against anyone protected by law because of that person's race, color, religion, sex, national origin, age, or the individual's status as a veteran or a qualified disabled individual.