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CSG Relationship Manager - Hybrid
CSG Relationship Manager - Hybrid-November 2024
Amsterdam
Nov 7, 2025
About CSG Relationship Manager - Hybrid

  Equal Opportunity

  We recognize talent comes from a wealth of experience and ideas beyond just the technical specifications of a role. If you feel like you can make a meaningful impact even if you don’t necessarily check all the listed requirements, please still consider applying . Diversity of experience and skills supplemented with drive are cornerstones to innovation and excellence and we encourage people from all backgrounds to apply to our positions.

  Please let us know if you require any accommodations during the interview process and review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

  At Citi, we have a drive to help clients move from ambition to achievement that’s been in our DNA for over 200 years. Our company has been one of the foundational components of today’s modern financial infrastructure—this gives us a level of unmatched expertise in tackling the world’s most complex challenges and connecting across capabilities to enable lasting progress for our clients. We attract and nurture local talent from all over the world, ensuring our people are both deeply attuned to regional needs but also bring a global mindset to help clients, communities and nations move forward. Our culture is fueled by men and women with the passion to push beyond borders and boundaries, and the wisdom and courage to do what’s right. Citi Commercial Bank embodies our unique purpose as the global bank of choice for mid-sized multinational companies and to be their trusted thought partner, providing client-centric solutions for long-term growth and supporting them to reach across borders and fulfil their increasingly global aspirations.

  Our CSG Relationship Managers specialize in extending banking services and support to the overseas subsidiaries of Citi Commercial Bank’s (CCB) global parented clients. Working closely with Parent Account Managers (PAMs) to deliver a remarkable client experience, CSG Relationship Managers are the face, voice and protector of our Citi Commercial Bank (CCB) business, rallying our teams to build successful global commercial banking relationships for most of our most important clients.

  The CSG Relationship Manager acts as the central client contact in the country / region and orchestrates the local delivery and execution of the Bank’s broad spectrum of products and services. On a daily basis, a CSG Relationship Manager will be responsible for the following:

  Responsibilities:

  Calls on clients to deepen relationships and proactively owns, responds to, uncovers and anticipates future needs, roadblocks or risks and expectations

  Introduces solutions to clients in building and strengthening an effective portfolio;

  Works with product specialists and subject matter experts to structure innovative and customized solutions that meet clients’ individual needs

  Works closely with Case Manager on the on-boarding and retention of clients, ensuring the appropriate “Know Your Client” (KYC) and other compliance deliverables are met;

  Identifies cross-sell opportunities to deepen and increase share of wallet;

  Maximizes client experience by proactive sharing markets updates, trend and intelligence;

  Drives innovation in the solutions we provide clients and further developing our business where necessary and appropriate

  Execution of strategic initiatives launched centrally at all levels (Group, Bank, commercial market and EIB)

  Networks with clients to identify avenues for new business opportunities;

  Administrate the credit relationship of the client, coordinating and supervising the entire process, ensuring the proper application of policies and institutional processes

  Ensures compliance with regulatory requirements and Citi's policies / guidelines at all time

  Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

  Qualifications:

  Sound knowledge of banking and investment products and process as well as a track record of providing sound banking and financial advice and solutions to clients

  Demonstrates sound credit skills by being able to structure more complex deals, which can include capital market transactions

  Demonstrates advanced level of Early Warning Detection skills

  Demonstrates advanced credit skills; able to structure all type of credit deals

  Ability to work effectively in team setting

  Ability to coordinate multi-functional teams to provide an exceptional client experience.

  Excellent interpersonal, communication and influencing skills (e.g. negotiation, consultative skills, leadership)

  Ability to work under pressure while making sound decisions

  Highly focused, able to rapidly identify key priorities, clearly communicate the priorities

  A proactive approach in looking for ways in strengthening business relationship with clients, delivers a simple, secure and seamless client experience

  Passion for creating new business opportunities with existing clients and able to demonstrate innovative approaches to meeting clients’ needs.

  Ability to embrace new technology and understand the role digital plays in the experience we deliver for our clients

  Able to quickly adapt priorities based on the latest data insights

  Education:

  Bachelor’s/University degree, Masters degree preferredThis Role is a “Controlled Function” Role as defined by the Central Bank of Ireland Reform Act 2010 and Principal Regulations 2011, and amending Regulations 2014, 2015

  


Job Family Group:

  Commercial and Business Sales

  


Job Family:

  Relationship Management

  


Time Type:

  Full time

  


Citi is an equal opportunity and affirmative action employer.

  Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

  Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

  View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

  View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

  View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

  Citi is an equal opportunity and affirmative action employer.

  Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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