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C/S & Finance Manager
C/S & Finance Manager-August 2024
Bonita Springs
Aug 17, 2025
About C/S & Finance Manager

  A Day in the Life:

  Manage retail business including sales process, finance, and sales team. Assist in the management of all other store processes as needed and support omni-channel sales.

  What You’ll Do:

  Sales

  Meet and exceed sales targets

  Manage and lead the sales team

  Including scheduling, interviewing, hiring, and performance management

  Drive strong CRM metric accountability

  Achieve KPI targets

  Support Digital Retailing initiatives, including Rent2Buy

  Finance

  Ensure completion of Finance deal packages

  Promptly follow up on all missing documents and pending deals

  Work with Sales Consultants on finance processing and metrics

  Support the Finance and Insurance process and performance

  Store Management

  Achieve high customer service score (NPS)

  Train Sales Staff in customer interaction and processes

  Oversee store management as the second highest employee at location

  Support inventory and reconditioning processes

  Pricing of cars as needed

  Support omni-channel sales

  Monitor Store and ICC (Internal Audit Checklist) compliance

  Manage employee, consumer and vendor issues as needed

  Including concerns and complaints with Car Sales Leadership and HR

  What We’re Looking For:

  3 years’ experience in Car Sales

  Experience in auto dealership or auto financing preferred

  1 year of management experience

  High school diploma or equivalent experience in car sales management

  Ability to collaborate with internal and external stakeholders across multiple functions and locations

  Ability to influence

  Flexible and adaptable; ability to work effectively in ambiguous situations

  Excellent verbal and written communication skills

  Results driven, ability to make decisions and help solve problems

  Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team.

  Ability to drive process and organizational change.

  Ability to motivate teams and keep a positive attitude in a fast-paced environment.

  Ability to work under minimal supervision with a goal-oriented mindset.

  Ability to see the big picture and leverage critical thinking and decision-making skills.

  Excellent organization, time management, delegation, and prioritization skills.

  Courageous leadership and accountability.

  What You’ll Get:

  40% off any standard Hertz Rental  

  Paid Time Off

  Medical, Dental & Vision plan options

  Retirement programs, including 401(k) employer matching

  Paid Parental Leave & Adoption Assistance

  Employee Assistance Program for employees & family

  Educational Reimbursement & Discounts

  Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness

  Perks & Discounts –Theme Park Tickets, Gym Discounts & more

  The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

  US EEO STATEMENT

  At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.

  Individuals are encouraged to apply for positions because of the characteristics that make them unique.

  EOE, including disability/veteran

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