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Criminal Justice System Specialist 2 (Bilingual Spanish)

Criminal Justice System Specialist 2 (Bilingual Spanish)-June 2024

Jun 12, 2025

About Criminal Justice System Specialist 2 (Bilingual Spanish)

Criminal Justice System Specialist 2 (Bilingual Spanish)

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Criminal Justice System Specialist 2 (Bilingual Spanish)

Salary

$58,035.00 - $88,235.00 Annually

Location

Dauphin County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CSSC-2025-20065-78410

Department

Commission on Crime and Delinquency

Division

EX PA Comm on Crime Dlqntcy

Opening Date

03/14/2025

Closing Date

3/27/2025 11:59 PM Eastern

Job Code

78410

Position Number

50278154

Union

AFSCME

Bargaining Unit

Pay Group

ST07

Bureau / Division Code

00817000

Bureau / Division

PA Commission on Crime and Delinquency

Worksite Address

3101 N. Front Street

City

Harrisburg, Pennsylvania

Zip Code

17110

Contact Name

Ariel Leicht

Contact Email

[email protected]

Description

Benefits

Questions

THE POSITION

Are you a detail-oriented person with a strong interest in helping others? The Pennsylvania Commission on Crime and Delinquency (PCCD) is seeking a Spanish-speaking Criminal Justice System Specialist 2 to join our amazing team. In this role, you will be responsible for providing financial reimbursement and other compensation-related services to victims of crime, their significant others, and other claimants. By joining our mission to enhance the quality, coordination, and planning within the criminal and juvenile justice systems, you will help facilitate the delivery of services to victims of crime and increase the safety of our communities. Apply today and be a part of making a difference in the lives of those affected by crime.

DESCRIPTION OF WORK

As a Criminal Justice Systems Specialist 2, you will be responsible for determining the validity of claims, deciding on the course of action for each case, and preparing the appropriate reimbursements for victims and claimants. You will also assist Spanish-speaking individuals in cases where the Language Line is not an option. Your role will be to ensure that victims receive the rights and services provided by law, and that these services are consistent with the victims services and procedures. Additionally, you will provide on-site technical assistance to victim service programs throughout the Commonwealth of Pennsylvania, with a focus on improving and implementing direct compensation services for victims. You will have an opportunity to provide information and guidance on how to better serve victims and their needs.

Interested in learning more? Additional details regarding this position can be found in the position description (https://careers.employment.pa.gov/pd/PD_NEOGOV.asp?p=50278154) .

Work Schedule and Additional Information:

Full-time employment, 37.5 hours per week

Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch.

Telework: You may have the opportunity to work from home (telework) part-time up to 4 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.

Salary: In some cases, the starting salary may be non-negotiable.

You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

One year as a Criminal Justice System Specialist 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration);or

Two years of professional experience in criminal or juvenile justice, law enforcement, or victim services, and a bachelor’s degree in the social or behavioral sciences, criminal justice, law enforcement, or a related field;or

One year of professional experience in criminal or juvenile justice, law enforcement, or victim services, and a master’s degree in the social or behavioral sciences, criminal justice, law enforcement, or a related field;or

An equivalent combination of experience and training.

Other Requirements:

This particular position also requires the selected candidate to be able to read, write, and speak in Spanish. You may be contacted for a Spanish speaking proficiency evaluation conducted by the Bureau of Talent Acquisition, PA Office of Administration. If contacted, you must pass the speaking evaluation in order to be deemed eligible for this position. Your proficiency in reading and writing in Spanish must be demonstrated during the probationary period to achieve regular status in the position.

You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.

You must be able to perform essential job functions.

Legal Requirement:

You must pass a background investigation.

How to Apply:

Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at [email protected] .

Telecommunications Relay Service (TRS):

711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

Your score is valid for this specific posting only.

You must provide complete and accurate information or:

your score may be lower than deserved.

you may be disqualified.

You may only apply/testoncefor this posting.

Your results will be provided via email.

Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !

See the total value of your benefits package by exploring ourbenefits calculator.

Health Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation Financial Planning

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance

We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks

Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.

*Eligibility rules apply.

This position requires the selected candidate(s) to be able to speak Spanish. In order to be deemed eligible for this position, you must be able to pass a Spanish speaking proficiency evaluation conducted by the Bureau of Talent Acquisition, PA Office of Administration. By selecting yes, this confirms that the Bureau of Talent Acquisition may contact you for this evaluation.

Yes

Have you been employed by the Commonwealth of Pennsylvania as a Criminal Justice System Specialist 1 for one or more years full-time?

Yes

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

How much full-time professional experience do you possess in criminal or juvenile justice, law enforcement, or victim services?

2 years or more

1 but less than 2 years

Less than 1 year

None

How many semester credits of graduate level coursework have you completed in the social or behavioral sciences, criminal justice, law enforcement, or a related field? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting visitingwww.naces.organd clicking the Evaluation Services Link.

For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

30 credits or more

Less than 30 credits

None

You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application, or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.

All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each work behavior carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .

Yes

WORK BEHAVIOR 1 - GATHER AND EVALUATE NEEDS AND DETERMINE REFERRALS

Gather victim/claimant information to evaluate victim/claimant needs and provide referrals to applicable state and local social services programs. Initiate follow-up with victims/claimants to determine additional needs.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

A. I have experience gathering information to evaluate needs and provide referrals related to VICTIM SERVICES.

B. I have experience gathering information to evaluate needs and provide referrals related to CRIMINAL JUSTICE.

C. I have experience gathering information to evaluate needs and provide referrals. This was NOT related to victim services or criminal justice.

D. I have successfully completed college-level coursework or training related to social work, victimology, or victim services.

E. I have NO experience, coursework, or training related to this work behavior.

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

The name(s) of the employer(s) where you gained this experience.

Your experience gathering and evaluating needs and the subject matter(s).

Your level of responsibility.

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

College/University/Training Source

Course Title

Credits/Clock Hours

WORK BEHAVIOR 2 - REVIEW INFORMATION TO DETERMINE ELIGIBILITY AND DISPOSITION

Review victim/claimant information for accuracy and completeness to initiate verification, determine eligibility for resources, and finalize disposition for victim/claimant reimbursements based on the requirements of the Crime Victim's Act, the rules and regulations governing the program, and the program processing guidelines.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

A. I have experience reviewing victim/claimant information for accuracy and completeness AND determining eligibility and disposition for reimbursements related to the VICTIM'S COMPENSATION ASSISTANCE PROGRAM (VCAP).

B. I have experience reviewing victim/claimant information for accuracy and completeness related to the VCAP. Someone else determined eligibility and disposition for reimbursements.

C. I have experience determining eligibility AND disposition for reimbursements for a program. This is NOT related to VCAP.

D. I have experience reviewing information for accuracy and completeness. This is NOT related to VCAP.

E. I have successfully completed college-level coursework related to research methodology or criminal justice.

F. I have NO experience or coursework related to this work behavior.

The name(s) of the employer(s) where you gained this experience.

The actual duties you performed related to reviewing for accuracy and completeness and the subject matter.

The actual duties you performed related to determining eligibility and finalizing the disposition and the subject matter.

Your level of responsibility.

College/University

Course Title

Credits/Clock Hours

WORK BEHAVIOR 3 - TECHNICAL ASSISTANCE

Respond to inquiries and informational requests from various stakeholders related to the application of laws, regulations, policies, and procedures for victim's/claimant's claims and compensation service provision. Refer individuals to the appropriate area for assistance as necessary.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

A. I have experience responding to inquiries and informational requests related to VICTIM SERVICES laws, regulations, policies, and procedures for claims and compensation and referring individuals to the appropriate area for assistance as necessary.

B. I have experience responding to inquiries and informational requests related to CRIMINAL JUSTICE laws, regulations, policies, and procedures for claims and compensation and referring individuals to the appropriate area for assistance as necessary.

C. I have experience responding to inquiries and informational requests related to laws, regulations, policies, and procedures and referring individuals to the appropriate area for assistance as necessary.

D. I have successfully completed college-level coursework related to speech or communications.

E. I have NO experience or coursework related to this work behavior.

The name(s) of the employer(s) where you gained this experience.

Your experience responding to inquiries and requests and the subject matter.

Your level of responsibility.

College/University

Course Title

Credits/Clock Hours

Required Question

Employer

Commonwealth of Pennsylvania

Address

613 North Street

Harrisburg, Pennsylvania, 17120

Website

http://www.employment.pa.gov

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