Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

　　A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

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　　Top 100 Most Loved Workplace®

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　　Credit Controller

　　An excellent opportunity has arisen for an experienced Credit Controller to join our growing finance team.

　　Hybrid role - 2 day a week office based & the last day of every month.

　　The Role

　　The role is to support our business and our varied scope of domestic and

　　international clients.

　　This role sits within our Credit Operations team and tasks include credit

　　analysis, performing strategic collections and full cycle accounts receivables.

　　About You

　　You will be expected to take ownership and lead and/or participate in functional projects and be accountable for the execution and final outcomes. The ideal candidate will serve as a trusted partner to stakeholders and will collaborate with our operational teams in a manner that satisfies customers’ needs and meets company DSO and bad debt objectives.

　　You will develop a broad view of the order to cash process and identify problems, root causes and bring the right resources to solve complex problems for win-win solutions.

　　The role is operational, client facing and requires a person who is willing to learn yet be innovative with a ‘’ roll up your sleeves attitude”.

　　Specific responsibilities (including but not limited to)

　　Management of Daily Cash – inbound payments.

　　Investigation and resolution with Clients/Internal of unidentified cash

　　Promoting customer goodwill through professional credit control and relationship building.

　　Engage with customers that typically include Insurers, Brokers and outsourced agents to develop bespoke methods of account collection that is mutually beneficial.

　　Follow-up on all overdue accounts and other risk situations and make recommendations for escalation where necessary.

　　Collaborate with various Sedgwick Global entities on various tasks such enhancing processes and procedures, provide and receive assistance to resolve issues involving shared international clients.

　　Record collection activity and other pertinent activity in the AR system.

　　Liaise with various internal departments to ensure disputes and discrepancies are cleared promptly.

　　Respond to inquiries from internal and external clients and provide a consistent level of customer service.

　　Communicate customers’ status to management and operational teams.

　　Provide reports as required.

　　Ad hoc projects.

　　Qualifications/Experience

　　A keen interest in working in the Finance Department

　　Experience in the Order to Cash, Credit & Collection with a large multinational is advantageous but not essential.

　　Experience with SAP is an advantage and preferable but not essential.

　　Insurance industry background is also advantage but not essential.

　　Skills

　　Strong computer and analytical skills, including proficiency in Excel.

　　Excellent planning, analytical, interpersonal and communication skills.

　　Great attention to detail yet possess an understanding of the big picture.

　　Organized and thorough with desire for continuous improvement.

　　Able to work independently with limited supervision.

　　Strong problem-solving skills and a willingness to bring new ideas to the fore.

　　A strong performer with an eagerness to deliver results and demonstrate a mindset for further career development and learning.

　　To find out more about how Sedgwick uses employee and applicant data for business purposes, see our Global Privacy Policy here (https://www.sedgwick.com/global-privacy-policy) (https://www.sedgwick.com/global-privacy-policy%29)

　　Sedgwick is an Equal Opportunity Employer.

　　The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.

　　Taking care of people is at the heart of everything we do. Caring counts

　　Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Our more than 30,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing – one where caring counts. Watch this video to learn more about us. (https://www.youtube.com/watch?v=ywxedjBGSfA)