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Control Manager - Consumer Banking CAO and Branch Network - Managing Director
Control Manager - Consumer Banking CAO and Branch Network - Managing Director-May 2024
Columbus
May 2, 2025
About Control Manager - Consumer Banking CAO and Branch Network - Managing Director

  You are empowered to add value and make an impact from day one. In Control Management you are exposed to a stimulating and rewarding environment, where a wide range of investment and banking activities require engagement with cross-disciplinary teams to build creative solutions.

  Our people-first culture underpins everything that we do. Here, you'll have the opportunity to grow your career, master new skills for the future, and join a diverse, inclusive community of professionals that embrace teamwork and innovation.

  Job Responsibilities

  • Lead strategy and team management across critical control-related frameworks and constructs and their connectivity with other programs: CORE, Risk Stripe Communities, Common Process

  • Be accountable for timely and successful delivery of milestones and deliverables for the specific initiative. This will include determining the approach and execution of the initiative / set of goals and partnering closely with a diverse set of key stakeholders to achieve the goals and objectives of the specific initiative.

  • Lead discussions across lines of business, 1st and 2nd line of defense, senior management and regulators to ensure deliverables / initiative meet the required objectives

  • Provide transparent and clear status, issue and risk disposition, escalating any issues associated with the initiative, as needed, on a timely basis.

  • Ensure all areas of the initiatives adhere to JPM frameworks, policies, and standards

  • Develop positive working relationships to maintain an open environment for collaboration

  Required qualifications, capabilities, and skills:

  • Bachelor's degree or equivalent experience required

  • 15+ years of financial service experience in controls, audit, risk management, or compliance preferred

  • Strong knowledge and background in controls management, process improvement, issues management, and audit best practices

  • Strong understanding of regulatory and supervisory expectations for large complex financial institutions

  • Excellent written and verbal communication skills with an ability to draw conclusions from data, tell a succinct story and influence business leaders in a meaningful and actionable manner; effective presentation ability in all settings

  • Superior diplomacy, influencing and negotiation skillset

  • Outstanding networking, collaboration and relationship building skills

  • Ability to successfully navigate, influence, and lead collaboratively in a complex infrastructure that involves numerous groups and individuals.

  • Proven process analysis and design acumen. Ability to understand a process and associated risk to inform control design, robust critical thinking and problem solving ability, attention to detail and analytical skills:

  o Understanding root cause / identifying control gaps and weaknesses

  o Developing timely and sustainable solutions

  o Analyze metrics for emerging risk

  • Essential implementation skills including developing written action plans and procedures as well as change management capabilities

  We Offer:

  • Competitive pay

  • An inclusive, collaborative, and supportive environment

  • Intellectual stimulation and the opportunity to drive business change

  • Opportunities for internal mobility

  • Benefits including Healthcare and Insurance plans, Retirement Savings Program, Family Care, Wellness Programs and Employee Programs

  About Consumer & Community Banking

  Consumer & Community Banking (CCB), the firm's largest Line of Business, serves nearly 63 million consumers and 4.3 million small businesses with a broad range of financial services including: personal banking, small business lending, mortgages, credit cards, merchant payments and auto financing. JPMorgan Chase & Co. continues to make investments aimed at increasing CCB's position in the marketplace.

  Consumer & Community Banking offers an intriguing array of career opportunities within its well established business units and support functions. CCB's unwavering commitment to attract, train, develop, and retain the best talent is on constant display within its highly visible Control Management organization.

  Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

  We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

  We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

  JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

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