DutiesWHAT IS THE SMALL BUSINESS SELF EMPLOYED DIVISION?A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions{rel="nofollow"}Vacancies will be filled in the following specialty areas:Small Business Self Employed Campus Collection Operations - Andover, Small Business SelfEmployed Campus Collection Operations - Atlanta, Small Business Self Employed CampusCollection Operations - Fresno, Small Business Self Employed Campus Collection Operations -Kansas City, Small Business Self Employed Campus Collection Operations - Philadelphia

　　This position is the initial career step toward the full working level. The incumbent participates in on-the-job and classroom training to gain experience in providing a limited range of administrative and technical assistance to taxpayers.Interprets and applies applicable portions of basic tax law and regulations, and basic collection techniques and enforcement actions, to advise, inform, assess, and collect taxes, and associated liabilities.Researches and analyzes all available information applicable to specific and well-defined collection issues and takes corrective actions needed to close accounts. Explains actions taken. Contacts taxpayers and/or their representatives in response to IRS contacts regarding a limited number of delinquent situations. Provides explanations to specific inquiries initiated by individuals, generated by notices, or internally generated assignments.Advises taxpayers of the enforcement actions that may be taken if they fail to meet commitments to file return and/or pay tax liabilities and encourages voluntary compliance with tax laws.```{=html}

　　```- Tour of Duty TODs vary by location and will be assigned upon selection. Day Shift hours are between 6:00 a.m. and 6:00 p.m., Mid Shift hours are between 10:00 a.m. and 10:00 p.m., and Swing Shift hours are between 2:00 p.m. and 2:00 a.m. We will try to offer the shift of your preference, but you may be offered an alternate shift upon selection."- Alternative work schedule, staggered work hours or telework may be available.- A recruitment incentive has been authorized for eligible, highly qualified applicants. The incentive will be $2,000 and will require a two-year service agreement. The service agreement details will be provided to new employees prior to entrance on duty. This monetary incentive will be disbursed as outlined in the service agreement.