1250 vacancies to be filled at 985 Michigan Ave Detroit, MIDutiesWHAT IS THE SMALL BUSINESS SELF EMPLOYED DIVISION?

　　A description of the business units can be found at: 

　　Vacancies will be filled in the following specialty areas:Small Business Self Employed Campus Collection Operations - Andover, Small Business SelfEmployed Campus Collection Operations - Atlanta, Small Business Self Employed CampusCollection Operations - Fresno, Small Business Self Employed Campus Collection Operations -Kansas City, Small Business Self Employed Campus Collection Operations - Philadelphia

　　This position is the initial career step toward the full working level. The incumbent participates in on-the-job and classroom training to gain experience in providing a limited range of administrative and technical assistance to taxpayers.Interprets and applies applicable portions of basic tax law and regulations, and basic collection techniques and enforcement actions, to advise, inform, assess, and collect taxes, and associated liabilities.Researches and analyzes all available information applicable to specific and well-defined collection issues and takes corrective actions needed to close accounts. Explains actions taken. Contacts taxpayers and/or their representatives in response to IRS contacts regarding a limited number of delinquent situations. Provides explanations to specific inquiries initiated by individuals, generated by notices, or internally generated assignments.Advises taxpayers of the enforcement actions that may be taken if they fail to meet commitments to file return and/or pay tax liabilities and encourages voluntary compliance with tax laws.```{=html}

　　```- Amended to include a cut-off date of 01/08/2024.

　　QualificationsFederal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

　　You must meet the following requirements by the closing date of this announcement OR time of referral:

　　*SPECIALIZED EXPERIENCE GS-5 Level: *You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-04 grade level in the Federal service. Specialized experience for this position includes: experience gained through work in positions that involved frequent contact with the public researching and responding to non-routine requests for information orally or in writing. The following are examples of specialized experience that may be qualifying and are not all inclusive. Applying laws, rules or regulations and written guidelines; Experience gained in an environment conducting face to face and/or telephone interviews (e.g., collection agency, telemarketing, customer service, sales) resolving problems and issues; Negotiating with others to resolve issues; Performing administrative and technical procedures using a computer to locate and review records and reconcile discrepancies; Experience working with records, documents, or financial accounts applying established rules and procedures (e.g., basic accounting, credits and debits, researching and/or adjust