Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

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　　Job Description:

　　At Regions, the Configuration Management Analyst will be responsible for implementing, supporting, and maintaining configuration records within the Configuration Management Database (CMDB) environment. This position will create, review, and analyze release and change data. This role will work closely with the Configuration Function Manager to coordinate interaction between engineering, testing, development, asset and change management teams to ensure appropriate changes are efficiently implemented.

　　Primary Responsibilities

　　Ensures the integrity and accuracy of Configuration Information (CI) records are withing Configuration Management Database (CMDB)

　　Populates database field to capture accurate data

　　Assists in coordinating and facilitating Configuration Audits

　　Supports coordination, tracking, planning, scheduling, and building components utilizing configuration management tools

　　Monitors and helps enforce desired configurations to promote operation efficiency

　　Aids in preforming reviews, developing processes and documentations to ensure integrity of Configuration Records within the CMDB environment

　　This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

　　Requirements

　　Bachelor’s degree in in Configuration Management, IT Service Management, Change Management disciplines or in a related field

　　Or High School Diploma/GED and four (4) years of relevant experience

　　Preferences

　　Certifications within the Configuration Management, IT Service Management, Change Management disciplines, or related field

　　Experience in Change/Release Management, CI/CD, automation, and DevOps

　　Experience with IT Service Management tools, Visual Basic, PowerBI, and Structured Query Language (SQL)

　　Skills and Competencies

　　Ability to handle multi-stream requests, prioritize commitments, and manage time effectively

　　Ability to learn additional systems as needed

　　Ability to utilize automation to enhance workflow and processes

　　Ability to work autonomously, with direct guidance

　　Experience with writing requirement documents and documenting processes

　　Good Microsoft Office Suite skills

　　Good verbal, written communication, and organizational skills

　　Strong attention to detail

　　Working knowledge of configuration management principles

　　This role will work closely with the Configuration Manager to define process and tool improvements in the Configuration Management space.

　　The Configuration Analyst will coordinate interaction between engineering, testing, development, asset management, and change management teams to ensure the managed configuration Items are properly tracked, controlled and reliable information is available timely.

　　The focus is on Configuration Management so the key experience needed for the role are:

　　Designing, deploying, and governing IT Configuration Management Process.

　　Assisting the Configuration Manager with designing technical solutions in ServiceNow Configuration Management Data Base.

　　Configuring CMDB Health Preferences and CMDB Class Manager.

　　Maintaining the configuration management product backlog and refinement of stories.

　　Transitioning intake requests to Configuration Management requirements.

　　This position may be filled at a higher level depending on the candidate's qualifications and relevant experience

　　This position must be within a reasonable driving distance to a Branch, Consumer Operations, or Professional Office Building with the primary locations being for Birmingham, AL, Nashville, TN, Atlanta, GA, or Charlotte, NC. Future consideration may be given to the following locations:

　　Dallas, TX

　　Houston, TX

　　Denver, CO

　　Orlando, FL

　　Tampa, FL

　　Salt Lake City, UT

　　Regions will not provide relocation assistance for this position and would be at your own expense

　　Position Type

　　Full time

　　Compensation Details

　　Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

　　The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

　　Job Range Target:

　　Minimum:

　　$56,451.20 USD

　　Median:

　　$79,500.00 USD

　　Incentive Pay Plans:

　　This job is not incentive eligible.

　　Benefits Information

　　Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. (https://www.regions.com/about-regions/benefits/benefits-eligibility) Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

　　Paid Vacation/Sick Time

　　401K with Company Match

　　Medical, Dental and Vision Benefits

　　Disability Benefits

　　Health Savings Account

　　Flexible Spending Account

　　Life Insurance

　　Parental Leave

　　Employee Assistance Program

　　Associate Volunteer Program

　　Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.

　　https://www.regions.com/welcometour/benefits.rf

　　Location Details

　　Riverchase Operations Center

　　Location:

　　Hoover, Alabama

　　Bring Your Whole Self to Work

　　We have a passion for creating an inclusive environment that promotes and values diversity of race, color, national origin, religion, age, sexual orientation, gender identity, disability, veteran status, genetic information, sex, pregnancy, and many other primary and secondary dimensions that make each of us unique as individuals and provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work is the right thing to do.

　　OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans

　　Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.