Applause is a world leader in digital quality testing. Since 2007, Applause has been the driving force in testing and digital quality innovation. Our expertise continues to help leading brands deliver quality digital products to their customers. Utilizing the skills of 1.5+ million testers in more than 200 countries and territories, Applause helps the world’s leading brands to deliver quality digital products and experiences to their customers on a global scale. With insightful, actionable testing results that can directly inform go/no go release decisions, we enable our customers to release digital products and experiences better, faster and with confidence.

　　For our EMEA Headquarter, we are looking for an analytical and creative Community Manager (m/f/x) to help us improve and streamline the tester experience within our community, and contribute to Applause’s uTest brand and community awareness. This role is a blend of strategic and tactical, where the successful candidate will manage end to end complex and diverse projects.

　　Key Responsibilities:

　　Work with multiple internal teams to help identify, recruit and match testers with the specific needs of our customers

　　Help our community grow faster worldwide by creating and managing programs that further accelerate our goal to be the world's largest freelance tester community

　　Build excitement around the notion of ‘achieving high digital customer satisfaction’ that existing and prospective members of our community will not only grasp but fully stand up for

　　Develop new programs to enhance learning and networking among our global community

　　Engage with our Social channels and develop these further

　　Collaborate with industry experts to find new ways of capturing more tester mindshare

　　Represent our uTest tester community to build awareness and recruit new members

　　Use marketing channels across the globe to support our testing projects

　　What you’ll need to succeed:

　　2+ years of experience in networking, community management, project management or digital marketing

　　Direct or indirect exposure to the software development and testing life cycle is a major plus

　　A highly competitive and self-driven sense of motivation, attention to detail and ability to meet deadlines. Prioritization is key

　　Proven track record of driving results and meeting deadlines; one who is analytical, creative and possesses an acute attention to detail

　　Hands-on mentality and outside-the-box thinking skills are crucial in this position

　　Strong communication skills in written and verbal English - German or French language skills are a bonus but not a requirement

　　The ideal candidate will have a documented record of recruiting resources for large-scale projects, a strong attention to detail, be able to creatively solve problems independently, and be motivated to deliver a high level of service

　　You live and breath the same values with us:

　　Be Accountable: You love to take ownership, hold yourself accountable to increase empowerment and success.

　　Celebrate Authenticity: You love bringing your true self to work and to creating genuine and trustful relationships within a diverse environment.

　　In It Together: You have a team-first mindset and you love collaboration with your peers.

　　Create Value for Our Customers: You love delivering meaningful business impact and be a release partner for all aspects of digital quality.

　　Crush Your Goals: You always strive for excellence and constantly seek ways to be more effective and efficient.

　　What makes Applause a great place to work:

　　Fantastic people, modern culture and partnering with world's leading brands. But that’s not all:

　　International team full of passionate and talented people: 90 in Europe and 500 globally and we keep growing

　　Opportunity to grow and contribute to the success of a global company working with the biggest, widely recognized brands

　　Build a strong network of executives and decision makers in world leading tech brands

　　Learn and grow by joining various courses and in-house knowledge sessions (internal buddy, sales bootcamp,feedback- sharing sessions etc.)

　　Find your best way to work - Choose between remote, hybrid or on-site from our office in Berlin

　　Culture of teamwork and transparency

　　Workout wherever you want - outdoor activities, online or at multiple fitness studios with Urban Sports Club

　　Applause is a place where everyone belongs and where we believe everyone deserves the exceptional. Since our founding, we have continued to celebrate diversity and are committed to creating an inclusive environment. If you believe you require a reasonable accommodation under any of the legally protected characteristics, please click here to complete an accommodation request. Please note Applause will only review requests for applications that have been submitted. We will review your qualifications and follow up with you regarding your request if your qualifications meet our current needs.

　　#LI-GS1