KPM is looking to hire an ambitious Community Manager to join our team at our CDMX property! This is a full time position and compensation will range based on experience.

　　The Community Manager is responsible for all aspects of the property that he/she is assigned to. This role must manage all on site staff and daily operations of their respective property including financial and operational goals, compliance of Karya policies, and promoting resident satisfaction.

　　Responsibilities:

　　Overlook leasing activity – follow up on leads and approve application outstanding

　　Actively manage customer satisfaction and improve retention rate - encourage property staff to follow up on renewals

　　Review collections daily and make decisions where required

　　Monitor all property work orders and supervise execution with lead maintenance personnel

　　Manage the make ready schedule and supervise the progress

　　Audit rent roll to monitor rent, lease expiration, MTM tenants, evictions

　　Submit all necessary HR paperwork to corporate (new hire, payroll, terminations, etc.)

　　Must attend emergency calls and assign work to the on-call maintenance

　　Perform other duties assigned

　　Requirements:

　　High School Diploma or Equivalent required / College Degree preferred

　　3+ years’ experience as a Community Manager at a Multifamily property

　　Must have knowledge of leasing, renewal, collecting the rent and property management and maintenance staff handling

　　Experience with CAM or CAPS

　　Experience with Onesite

　　Excellent verbal and written communication skills

　　Customer service experience

　　Must be able to communicate effectively with residents and team members

　　High sense of urgency, with the ability to meet deadlines

　　Ability to remain organized, professional, and respectful in challenging situations

　　Physical Requirements / Working Conditions:

　　Prolonged periods sitting, standing, and walking throughout the workday

　　Push, pull, bend, stoop, squat, kneel, climb stairs, and reach above shoulders

　　Must be able to type efficiently

　　Must be able to lift up to 15 pounds

　　Must be able to work indoors / outdoors or in extreme weather conditions

　　Must be able to work weekends and/or evenings on a rotating schedule