Job Summary:The Collector is responsible for the collection of delayed accounts by phone call making or visiting the clients; also helps maintaining the delinquency levels as minimum as possible.Essential Responsibilities:•Collects the delayed accounts calling or visiting clients as applicable.•Maintains the maximum collection effectiveness in accordance with established parameters.•Offers orientation to clients about the importance of maintaining their credit in good standing.•Offers the available alternatives as payment arrangements, extensions and refinance.•Immediately hands in to supervisor all the money collected in the field.•Organizes and determines the visit itinerary to follow as to accomplish all collections that where not met by phone call making.•Guarantees a high level quality service to clients, satisfying their needs.•Processes insurance cases.Other Responsibilities:•Promotes the Money Express products and services as well as provides related orientation to clients.•·Fills out loans applications and verifies the received information.•Performs messaging tasks when required.•Performs clerical tasks supporting the Branch operations as well as any other related task assigned by Supervisor.Minimum Requirements:A High School Diploma is required for this job; a year of similar experience is preferred but not mandatory.