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Collections Specialist
Collections Specialist-March 2024
Boca Raton
Mar 27, 2026
About Collections Specialist

  At Modernizing Medicine, we look for passionate, innovative, creative Rock Stars!

  At Modernizing Medicine, we look for passionate, innovative, creative Rock Stars!

  South Florida Business Journal, Business of the Year 2022

  BIG Awards for Business, Company of the Year 2021

  Best in Biz Award (Silver), Fastest-Growing Company of the Year 2021

  South Florida Business Journal, Best Places to Work 2021

  Inc. Magazine Best Workplaces of 2020

  Who we are:

  We Are Modernizing Medicine (WAMM (https://www.youtube.com/watch?v=NspiqEzcgRQ&t=2s) )! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling (https://www.modmed.com/company/leadership/) , we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US.

  ModMed (https://www.modmed.com/company/) is hiring a driven Collections Specialist to join our positive, passionate, and high-performing Accounting Collections team focused on performing complex clerical and bookkeeping tasks and applying accepted procedures in preparing and maintaining accounting records. This is an exciting opportunity to work within a fast-paced Healthcare IT company that is truly Modernizing Medicine!

  Your Role:

  Ability to make a high volume of outbound collection correspondence per day. This will be a combination of emails and phone calls (non medical collections).

  Manage a collection portfolio of 800+ plus accounts.

  Review customer accounts, identify payment issues, and recommend solutions.

  Establish and process payment arrangements with customers on past due invoices.

  Respond and assist in resolving high-volume billing inquiries in a timely manner.

  Ability to review customer contracts against invoices and identify discrepancies.

  Prepares customer reconciliations as needed.

  Prepare and maintain records of accounts receivables, including receipts.

  Manage customer accounts, such as updating contacts and processing payments.

  Skills & Requirements:

  Associates Degree, a plus.

  3+ years of relevant collections experience on the B2B level.

  Strong customer service skills and professional demeanor.

  Great verbal and written communication skills.

  Excellent data entry skills with high degree of accuracy and attention to detail.

  Effective organizational and time management skills.

  Ability to meet deadlines.

  Experience reviewing contracts.

  Proficient in Microsoft Word and Excel.

  Previous experience in collections.

  Salesforce, Mac, Salesforce and NetSuite experience preferred.

  #LI-KM1

  ModMed Benefits Highlight:

  At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits, including:

  Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,

  401(k) Plan with immediate vesting in the company matching contribution,

  Generous Paid Time Off and Paid Parental Leave programs,

  Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,

  Company-sponsored Business Resource & Special Interest Groups (https://www.modmed.com/company/social-responsibility/) that provide engaged and supportive communities within ModMed,

  Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,

  Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability,

  Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.

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