Description You might be interested in our Collections Specialist position if you have a strong sense of ownership and attention to detail. Contact Robert Half today to build your career as a finance professional as a part of a growing team. Based in the New York, New York region, this long-term contract / temporary role is a great opportunity for a Collections Specialist.
Your responsibilities in this role
Maintain quality customer service and a positive company image by resolving customer account inquiries
Identify delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment
Process bankruptcy filings correctly when received
Update customer files to ensure data integrity
Direct all billing and reporting activities in accordance to deadlines
Comply with all rules and regulations established by the Federal Fair Credit Reporting Act
Register all customer payments to the correct reports
Take care of inbound and outbound collections calls and correspondence
Guarantee the processing of payments Requirements - 2-3 years of prior high volume collections experience
Effectively analyze customer accounts make decisions based on said analyses
Comprehensive knowledge of B2B collections
Knowledge of B2B collections
Proficiency in Microsoft Excel
Manage Vendor Relationships experience
AA or BS/BA in Accounting preferred
Experience using accounting software
Ability to communicate verbally and in writing effectively throughout all levels of the company
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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