Description If you're looking for work as a Collections Specialist and have a strong sense of ownership and attention to detail, you'll be interested in this job opening! If you're looking to join a growing team, contact Robert Half today to start building your career as a finance detail oriented. This long-term contract / contract / contract / contract / temporary Collections Specialist position is available in the San Leandro, California area.

　　Major responsibilities

　　Oversee and update customer files to ensure data consistency

　　Guarantee the processing of payments

　　Handle inbound and outbound collections calls and correspondence

　　Log all customer payments to the correct reports

　　Lead all billing and reporting activities according to deadlines

　　Identify delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment

　　Abide by all rules and regulations established by the Federal Fair Credit Reporting Act

　　Process bankruptcy filings in the correct manner when received

　　Act as liaison in maintaining quality service to the customer and a positive company image by resolving customer account inquiries

　　If you are interested in this role, please apply now and call us at (510) 470-7450 Requirements - 2-3 years of prior high volume collections experience

　　Excellent oral and written communications skills

　　Ability to analyze and make decisions on customer accounts

　　Prior experience using accounting software

　　AA or BS/BA in Accounting preferred

　　Background working with Accounts Receivable (AR)

　　Check processing experience preferred

　　Foundational knowledge in Claim Administration

　　English Language experience highly desired

　　Review experience highly preferred

　　Earlier work involving contracts

　　About Time experience highly valued

　　Procedures experience preferred

　　Websites experience required

　　Comprehensive knowledge of Office Functions

　　Comprehension of finance

　　Experience with Medical Coverage

　　Expertise in documentation

　　Previous experience working with insurance

　　General familiarity with Payment Processing

　　Good understanding of Microsoft Outlook

　　Collection Processes experience desired

　　Practical knowledge of Microsoft Word

　　Policy experience highly desired

　　Demonstrated knowledge of Invoice

　　Strong familiarity with Quarterly

　　Adeptness in compliance

　　Hands-on experience with Benefit Functions

　　Strong familiarity with Microsoft Excel

　　Prior experience with billing

　　Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

　　Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

　　All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

　　© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .