This job was posted by https://www.azjobconnection.gov : For moreinformation, please see: https://www.azjobconnection.gov/jobs/6302322
POSITION SUMMARY:
Under the supervision of the Group Sales or Department Manager, the TeamLeader gives daily direction to the associates in one of the departmentswithin the store, to include: merchandise presentation, inventorycontrol, pricing, sales enhancements, stocking, and customer serviceactivities.
ESSENTIAL FUNCTIONS:
Supports the GSM / DM in achievement of Departmental Sales, GrossMargin, Inventory Shrinkage and Payroll Goals.\Provides daily direction to the associates within the department.\Prepares to-do / Task lists.\Executes all merchandising directives i.e. Top 25 list, Extreme Savingsitems, etc. & maintain all plan-o-grams as set by the Corporate Office.\Insures a pleasant and productive shopping experience for allcustomers.\Assists the GSM / DM and Human Resources Manager to staff the departmentwith service oriented associates; participates in interviewing and makesrecommendations for selection; coordinates training; consults with GSMand gives input on preparation of performance appraisals; preparesweekly work schedules; coaches and motivates associates to promotepositive customer relations and a productive team-oriented workenvironment.\Resolves customer and associate opportunities with GSM / DM and HRManager.\Maintains a high level of personal Customer Service; achieves betterthan Company average customer service results (surveys, secret shops,etc.).\Remains Product expert through ongoing product knowledge training;conducts product demos to entire staff.\Assists the GSM / DM with coordination of all Special Events;maintenance of pricing and UPC integrity; determining properassortments; accuracy of inventory; proper display, signing and pricingof all advertised items.\Assists the GSM / DM in carrying out Supervisory responsibilities inaccordance with the Companys policies and applicable laws, includinginterviewing, training, planning, assigning and directing work,measuring and evaluating performance, addressing complaints andresolving problems, maintaining a positive, harassment free workingenvironment for all associates.\Provides a legendary experience for every customer, every time byassisting customers in making buying decisions by:\identifying and evaluating customers\' needs,\making product recommendations based off of this analysis,\promoting programs including, but not limited to CLUB Membership, VOCand In-Store Pick-up.\ALL OTHER DUTIES AS ASSIGNED