Job Description

　　Job Title

　　Clinical Account Manager – IDD Commercial Europe

　　Name of Function

　　IDD Clinical Account Manager

　　Job Purpose (brief description )

　　To focus on patient outcomes by targeting key decision makers that can affect system wide improvements through patient pathway redesign, by bringing consultants, GP’s and the lab together to deliver better patient outcomes. To achieve sales and activity within defined accounts as set by the company through effective planning and implementation of territory key account plans. To meet all relevant standards as set by the company and Clinical Sales Manager

　　Accountabilities

　　To establish, maintain and develop strong relationships with customers and local key opinion leaders and to document this via CRM SFDC.

　　To proactively maintain up to date knowledge of products and therapy areas .

　　To develop business (Tests Volume & Sales) of the area or region or country according annual plan

　　To respect internal process, regulations, country’s laws and code of conduct (medtech) in relation with all interactions with Health Care Professional.

　　Decision making / Authority

　　Close collaboration with the Sales Team, Customer Service, Marketing, General Management in the Southern Europe Sales organizationMAIN RESPONSIBILITIES

　　Brief

　　To understand the company clinical and team management priorities and how they affect the territory.

　　To capitalise on business opportunities and provide value added services to customers.

　　To compile, monitor and review performance against a strategic business plan and make recommendations as a result.

　　To establish, maintain and develop strong relationships with customers (Lab & clinicians and local key opinion leaders and to document this via Veeva CRM

　　To support our Lab customers in their development by implementing co-marketing activities within target units.

　　To organise and host clinical promotional sales meetings

　　To implement Primary Care educational workshops and to develop secondary care advocates for primary care.

　　To build and maintain relationships in key accounts to safeguard and grow business.

　　To keep daily records of customer contacts and share relevant data with colleagues via SFDC.

　　To provide Clinical Sales Manager with accurate and timely data and market reports. To include follow up actions against time scales

　　To update detailed records of activity and actions in key account plans

　　To ensure all appointments and booked events are accurately diarized

　　To ensure all company expenditure on territory is accurately monitored within budget and expense forms are completed and submitted within the agreed deadlines.

　　To represent the company in a professional manner with adherence to the company policies.

　　To deal with customers and colleagues in a professional and courteous manner.

　　To maintain company property to the highest standard.

　　Knowledge, Skills, Abilities:

　　Experience in sales position in In Vitro Diagnostic or Medical Device or healthcare market.

　　Strategic Selling/complex selling skills and ability to use scientific & medical speech.

　　Results oriented

　　Strong interpersonal skills

　　Ability to assimilate information to garner support for resources, change, etc.

　　Must be a role model for the 4-I Values (Integrity, Intensity, Innovation and Involvement) Previous experience and success in a clinical sales environment.

　　IDEAL BACKGROUND for POSITION

　　Education

　　Preferred Scientific or Medical Background degree: Master 2 or equivalent in Science (Biology, Clinical Biology, Immunology, Pharmacy..)

　　Technical Knowledge: Digital literacy

　　Specific Knowledge: Professional selling & Negotiation skills

　　Experience in working Med-tech Code compliance

　　Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.