Home
/
Account Management
/
Client Success Lead, Spain (Madrid based)
Client Success Lead, Spain (Madrid based)-May 2024
Madrid
May 26, 2026
About Client Success Lead, Spain (Madrid based)

  Client Success Lead, Spain

  Why you can't miss this opportunity:

  We are looking for a dedicated, relationship-driven Client Success Lead to strengthen our strategic client relationships, develop and grow our strategic clients & partnerships and serve as a valuable resource and point of contact to provide a high quality end-to-end service.

  You will work in a highly motivated team composed of account managers - experts in the digital ad-tech landscape. The team retention is very high, ensuring a great working atmosphere & performance. This is a perfect opportunity for you to work with strategic advertisers, as well as leading various internal projects with the final goal of leveraging the level of service towards and the satisfaction of our Premium advertisers.

  You will be responsible for a portfolio of strategic advertisers, from different verticals, looking after performance or brand awareness KPIs. You will work with direct advertisers as well as premium agencies. This is a fantastic opportunity for you to grow and be part of a great team, learning from others but also sharing your experience.

  The role will be based in Madrid.

  Your responsibilities: Strategic Book of Business Management - service clients in accordance to importance and potential within your portfolio, spotting abilities to scale, product rollout potential and further client needs Account insights and strategy - analysing and creating custom reports and actionable insight for clients where necessary/ needed to support your arguments for account growth Client education & proactive consultation - Ensuring that clients are following the best practices and maximising every opportunity to achieve account success on the platform. Working with clients to help them understand and optimise their campaigns, hit campaign goals and scale their account Campaign management - handling of first level technical requests - implementation of conversion tracking codes, targeting, spending caps, pacing, etc. - and escalation of second level technical requests to Ad Ops in order to launch a campaign successfully Upsell and Cross-sell - Focus on rollout of new product features and and additional campaigns as well as international account expansion Client meetings and QBRs - Conducting face to face quarterly business review meetings with key clients whereby participants can range from day to day contact to C-level within the client organisation PLEASE SUBMIT CV IN ENGLISH

  Requirements: 6+ years experience in results-driven customer-facing role in Digital Marketing Knowledge of KPI based campaign/ client management and optimisation of campaigns towards hitting ROI & CPA targets. Understanding of the Ad Tech industry and the Media Agencies landscape. Familiar with management of a portfolio of clients - prioritisation, and farming of portfolio growth according potential Eager to understand and present the opportunities involved for clients looking for infinite scale Strong analytical skills, monitoring and identification of trends in data and generation of actionable insight and reports for the client Outstanding relationship management and customer-facing skills Excellent technological skills or ability to quickly learn what is needed to support the campaigns successful implementation and optimisation from a technical point of view Willing to travel for business Fluent in English is a must, and native in Spanish. The will and ability to work in a fast-paced, ever-evolving environment and learn, learn, learn! Why choose Taboola?

  Working at Taboola gives you the chance to be part of building something unique. We are a company that embraces change, has enormous potential for growth and offers a challenging yet collaborative working environment where you will be given every opportunity to make a name for yourself.

  With an office culture that's international, social and supportive, Taboola offers very generous benefits.

  So, if you're ready for a new challenge in a fast-paced company with like-minded creative and international individuals, why not come and see what we're all about, you won't be disappointed.

  So, what is Taboola? Since our launch in 2007, Taboola's team of ninja-like engineers and digital media mavens have been building the world's largest and most advanced discovery platform - or "search engine in reverse" - delivering personalized recommendations to over one billion users every month, on many of the web's most innovative and highly-visited websites.

  Thousands of leading publishers (e.g. DailyMail, MSN, BBC, Future PLC, Hearst etc.) and media agencies utilize Taboola's predictive technology to increase user engagement, monetize their traffic, and distribute their content to engaged audiences across the web.

  These days, passionate about bringing "discovery" to more markets around the world, there are over 1400 of us "Taboolars" (and growing), connecting people with content they may like but never knew existed, with offices in New York, Los Angeles, London, Berlin, Paris, Tel Aviv, New Delhi, São Paulo, Shanghai, Tokyo, and Bangkok.

  "By submitting your application/CV, you consent that any personal information you provide will be subject to Taboola's Employee Data Policy ( https://www.taboola.com/documents/employee-data-policy.pdf ) Please review our policy carefully before submitting any of your personal information. You may contact us at [email protected] with any questions about how we collect or use your personal information, or your applicable rights."

  #LI-CS

  #LI-Hybrid

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Customer Success - Senior Advisor - Secureworks Japan (Remote)
Customer Success Manager - Secureworks - Tokyo, Japan/or Remote Secureworks® (NASDAQ: SCWX) is a global cybersecurity leader that protects customer progress with Secureworks® Taegis™, a cloud-native
Global Banking & Markets Operations - Goldman Sachs Advisory Solutions - Client Services - Associate - Dallas
At Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment
Group Insurance Account Manager Mid-Atlantic
Job Classification: Investment Management - Investments Prudential's Group Insurance (GI) Distribution organization delivers benefit services and solutions needed to fulfill our purpose of making liv
Customer Success Manager
Founded in 2010, we started RevenueWell because we saw a way to use the latest marketing automation technology to help dentists build better, more connected relationships with their patients and comm
Global Alliance Director DXC
About Us Always open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE. SUSE is a global leader in innovative, reliable and secure enterprise open source
DACH Customer Advocate (m/w/d) Renewals
Overview Der Customer Advocates (CA) trägt maßgeblich zum Erfolg des Renewals-Team bei. Standort: Ettlingen, Ennepetal, Hamburg Bereit für eine spannende Herausforderung? Wir suchen einen engagierten
Senior Product Owner/Chargé de Produit Senior
Who We Are: The world's top sports betting and lottery brands choose OpenBet as their partner for world class content, leading tech and tailored service. We have their back, so they're ready with exc
Resource Manager - Bangalore (On-site)
We're Celonis, the global leader in execution management and process mining technology, and one of the 50 most valuable private companies in the world. We believe that every company can unlock its fu
Vice President, Fund Distributor-Intermediary Services
Description About this role About BlackRock: BlackRock is a pre-eminent asset management firm and a best-in-class provider of global investment management, risk management and advisory services to in
Enterprise Customer Success Manager
What you'll do: The Enterprise Customer Success Manager will own a book of business of Wix enterprise accounts, be a trusted partner and consultant, and provide guidance on launching and optimizing t
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved