Every day we provide vital information that helps our clients and patients understand their health. Our team of expert pathologists believe in a collaborative approach to patient care centered on outstanding quality diagnostics and service to the Northwest medical community. Not only do we bolster our community, but we also provide numerous resources to our employees which help bring balance to the complexities of work and personal life through our wellness programs. If you are passionate about helping people and have a drive for service, then Incyte Diagnostics could be a great next career step!Client Services Representative (CSR) to process inbound and outbound calls from our Clients, responsible for responding to and following through on client inquiries, issues, and concerns in a timely and accurate manner. Additionally, the CS Representative will troubleshoot for marketing personnel and be a liaison for marketing representatives and clients and may serve as the first contact for guests, clients, patients, and vendors and must represent Incyte Diagnostics in a professional manner.Schedule: Monday - Friday 10:00 am - 6:30 pmYou will:Manage a multi-line telephone system: perform inbound and outbound callsPerform general receptionist dutiesProvide stellar interaction in utmost professional mannerProvide marketing supportQualificationsHigh school diploma, or equivalentCustomer service experience, required with inbound and outbound callsIntermediate Word & Excel skills and other computer skillsMulti-tasking ability & ability to troubleshoot and resolve account related issuesKnowledge of PowerPath software, preferredKnowledge of medical terminology or Anatomy and physiology knowledge and or laboratory setting, preferredIncyte Diagnostics is an EOE, including disability/veteransThe anticipated hourly range for this position is ($23.45 - $32.97). We offer a competitive compensation and benefits package* which includes medical, dental, and vision benefits, life and disability benefits, a retirement plan, paid holidays, PTO/vacation benefits, and floating holidays. Compensation is commensurate with experience and/or education. Full benefit details can be found: *The benefits package offered is dependent upon the FTE and employment status.Other career options:Incyte Diagnostics is an EEO employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity